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Catalyst 3850 switch not factory resetting after pressing mode button

mandb2412
Level 1
Level 1

My company was gifted a few Catalyst 2850 switches.  All, I want to do is perform a factory reset of these switches.  Before, anyone I asks I don't have any of the login passwords or any other login information for these switches.  I don't even know what ISO is installed.  I have pressed mode button and none of the expected behavior has occurred when doing a factory reset this way.  Is there any other way to do this?????  I noticed a reset button on the back of the switch will this button do anything?  I'm only going to spend a day on this and if the reset doesn't work, I going to chuck them into garbage.

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