01-30-2022 06:53 PM
Hi Cisco Community,
I am a NOOB at this stuff, but I have an IT guy who is helping me (a little in the background), but we are both stumped....
MY ISP is Shaw, and I have the XBR7 modem (latest) on their 1GB package. When I run a speed test with my laptop connected directly to the back of the Shaw modem my throughput is anywhere from 800 Mb - 1.3 GB. Which is what I should be seeing for the package I'm on.
I have a Cisco 3850 - 48 port Switch. When i connect that to the Shaw modem in the CISCO interface I am seeing a 1GB connection. Mostly everything is set to default settings as we reset it after install.
When I plug the laptop into any port. Its shows a 1Gb connection on the interface.
I run the same speed test, and my d/l speed is about a 1/3 around 180Mb - 300Mb.
Upload speed is bang on with ISP package at about 100Mb on the speedtest. Both on Switch and when directly connected to the Shaw Modem so there is no issue at least for now on the Upload. Maybe if I had a higher package i would be having the same issue (don't know).
Best we can determine is something is limiting the download throughput between the Shaw modem and the Cisco switch.
Any assistance here would be great in pointing us to things for us to look at? Anything I should look for on the web interface?
Thanks,
Roger