For our organization, we can share our screens, but some users are able to give/receive remote control access and others aren't.
For example, when I am screensharing with coworker A, I can give them access, but 5 minutes later when I screenshare with coworker B, I cannot give them access and they cannot request it. We are all using the Webex app for desktop - Windows.
Is this a setting or something we can troubleshoot?
