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Unable to add SFTP server on CDR (CUCM)

Yasir@1995
Level 1
Level 1

While adding SFTP server details in CDR Management portal, It is showing the below error.

"connection error- please check the sftp/ftp parameters.  "

 

Troubleshooting done: 

Checked the connectivity,

restarted appropriate services, cross verified the system and service parameters.

configured SFTP on different machines, but still getting the same error, backup is working fine with the same sftp server.

 

 

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