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Cisco 9300 UXM port issue

iTWeb_jgao
Level 1
Level 1

Hi all,

We are having some new 9300 UXM in production replacing the 3850s, and meet a strange issue.

There are some old POE devices running well on 3850. But with the new 9300UXM, we can see the port POE status is up, however the port status shows "notconnect". Thus the devices can't connect to network. We reconnect them back to 3850 or to 9300U with "17.6.1" OS, they are working well.

We have tried 9300UXM different OS "16.12.06" and "17.6.1", tried setting speed & duplex, tried replacing cables but still no luck.

Any suggestion will be great appreciated.

Thanks,

Michael 

 

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