We've had non-stopped errors on nearly all of our company laptops for many, many months and my corporate office wants me to get to the root cause and see if we can fix this issue and stop the Cisco ERRORS and WARNING from appearing in our Applicaiton and Services Logs. The source of these repeat WARNINGS and ERRORS is acvpnplap and acvpnagent:
Event 1, acvpnplap
Function: PreferenceMgr::invokePreferenceUpdateCBs
File: c:\temp\build\thehoff\phoenix_mr50.209236130437\phoenix_mr5\vpn\api\preferencemgr.cpp
Line: 1671
callback interface address is null.
and this error is preceded by:
Event 2, acvpnplap
Function: MSSaxErrorHandlerImpl::fatalError
File: c:\temp\build\thehoff\phoenix_mr50.209236130437\phoenix_mr5\vpn\common\xml\mssaxerrorhandlerimpl.cpp
Line: 41
Invoked Function: ISAXXMLReader::parse
Return Code: -1072897499 (0xC00CE225)
Description: WINDOWS_ERROR_CODE
XML Parser fatal error: Validate failed.
I've searched the Internet trying to find a clue as to why nearly all of our company laptops seem to be repeating these errors over and over in their event logs, but I can't seem to find a solution or answer. I'm open to suggestions. Any advice would be greatly appreciated.
Thanks,
Ted Walker
