HI team,
I created a Webex Webhook through API to capture message event in a specific room (group) which includes me and my bot, and got successful result as below:
{
"id": "Y2lzY29zcGFyazovL3VzL1dFQkhPT0svYzlmOWQ1N2EtODMxMi00NDdjLWIyMjctNThkMGNhM2M2NDBl",
"name": "lintlin_bot_sxo_webhook",
"targetUrl": "https://securex-ao.apjc.security.cisco.com/webhooks/02215WZUIP4XY3AlVuAvdQk2NRHQuDjqQIv?api_key=Xar7fTFkSxykdF25rKblGU01ubhMpaCRF2c1GuGRkoyKgBNSu+vmV3qbADsI4MvnQBVz/YVJ0iDcgkc+y6k6vFsyUwWwu+UOLaL8BBbAE1aQxeV+d2cQo5q/nqOxm4VGcn6ukhmw0kDqLfluy0CiZFiLbc...",
"resource": "messages",
"event": "created",
"filter": "roomId=Y2lzY29zcGFyazovL3VzL1JPT00vYmM1NDU0ZTAtNjQ5OS0xMWVjLTllYjctY2JiMjFlMjNjOTBm",
"orgId": "Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi8xZWI2NWZkZi05NjQzLTQxN2YtOTk3NC1hZDcyY2FlMGUxMGY",
"createdBy": "Y2lzY29zcGFyazovL3VzL1BFT1BMRS9jMTEzZDg1ZC1lNGVkLTQ0NTktOTM0OC1hNGI0ZmYyOGZkMGI",
"appId": "Y2lzY29zcGFyazovL3VzL0FQUExJQ0FUSU9OL0NmMzkyNWU5NDFmMzhhYTc0M2Y0MmFiNzcwZmZhZjFhNTIyMjcxZDI5OTQ4NDhjNjk2YWMwYTEwN2Q2YTg5MjI3",
"ownedBy": "creator",
"status": "active",
"created": "2022-12-11T03:17:57.184Z"
}
However, not matter who, me or the bot, sends out a message, the webhook always can't receive any notification from Webex.
I've verified my webhook on SXO by using Postman, it can receive the notification without any problem. So I think the issues should be on Webex side.
Not sure what is the root cause? or what steps are missed to let it work?
PS: I also tested direct type room, doesn't work either.
Thanks,
Lin Tao
