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AnyConnect hangs waiting for network connectivity after sleep

agerstla
Level 1
Level 1

I have a persistent issue with AnyConnect on my Windows 10 laptop ever since I started keeping my VPN connection on all the time.

I put the laptop to sleep in the evening with AnyConnected connected to my VPN. But when I wake up the laptop from sleep in the morning, AnyConnect just sits there spinning with "Reconnecting, waiting for network connectivity" even though the network connection is there, active and working. 

This only happens when I am at home connected to my USB-C dock, i.e. using a wired Ethernet connection provided via the dock's external USB-C adapter (not using the laptop's internal Wifi or Ethernet adapter, which are both enabled but in "disconnected" state).

I already checked the logs (DART) and saw that the laptop disconnects from the network sometime after going to sleep, which AnyConnect recognizes and then goes into the "Reconnecting, waiting for ..." state. In the morning, AnyConnect also recognizes that the laptop woke up from sleep (log shows an "Received "exit connected standby" notice" event), but that doesn't seem to trigger a re-checking of the network connectivity state when it comes to the external USB adapter. I can trigger such a check and get AnyConnect to reconnect by making any unrelated change to the network configuration, e.g. turning Bluetooth off and on.

My Windows 10 laptop uses modern sleep. And I am on AnyConnect 4.10.06079.

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