Who Me Too'd this topic

Hello All,

We have Cisco 9800 Guest users getting disconnected post portal authentication. Not all users few of users. 

Setup:

Foreign 9800-L --> Anchor WLC 9800-L

Guest SSID --> Open Layer 2 Security, Layer 3 Web-Auth External URL redirection(Aruba Clearpass)

Mobility Tunnel between Foreign and Anchor. 

Issue:

Users able to connect to Guest SSID and they redirect to portal and they entering username and password and get connected. That time user status as Run in both Anchor and Foreign WLC. In couple of minutes they disconnecetd and ask for authenticate portal again. That time in Foreign is Run state. In Anchor side it says Web-Auth Penidng state. 

Both Foreign and Anchor in 17.6.4.

If anyone came across this kind of issue. That would be great. We need to fix ASAP. Any clue on this. 

Regards,

Chandhuru