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DNA-C Email Notifications

Joris Deprouw
Level 1
Level 1

Hi Everyone,

I have a single node Cisco DNA Center Version:2.3.3.6-70045.

I would like to activate email notifications. I think I have configured everything, but I'm not receiving alerts when a selected event occurs.

I have configured an SMTP server in the menu "System/Settings/Destinations" Email. When I test the configured SMTP server I receive a test message from DNAC.

I then proceeded to configure a "New Notification" in the menu "Platform/Developer Toolkit". I have named the notication, selected the entire site and selected almost every eventname in the list. I have selected an instance with the same configuration as I used to send the test email.

When I eg. disconnect an access-point, there is no event sent to my emailaddress, eventhough I have selected that specific event (AP disconnected from WLC)in the eventlist.

When I go to the event catalog in the menu "Platform/Developer Toolkit",  I search for AP disconnected from WLC and click on it. DNAC opens the event details.

When I click "Try-It Now" and publish, the status changes to "Loading" and eventually changes to "FAILURE", with the message "Endpoint Connection Timed Out". 

Did I miss something? Has anyone successfully configured this in DNAC?

Thank you,

J.

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