Hi,
We use the Teams Cisco CVI solution on Cisco endpoint across our estate, spanning over 700 devices. We've found regardless if we use something simple such as Cisco table or ceiling microphone connected directly, or the grossly expensive highest spec'd Shure MXA920 microphones, the audio that is picked up and sent out via a Teams CVI call is just not very good. There is always a slight noise that can be heard or the echo cancellation seems to be overly aggressive, compared to a regular Webex call. We have multiple room types, styles, device models, regardless audio is always mediocre at best.
I'm wondering what the actual path is for the audio when doing a CVI call and what audio codec/compression is happening and being used, as this really needs to be improved upon.
Curious to know as well if anyone else using Cisco Room devices and CVI calls find this as well.
Thanks
