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Cisco Unity Connection Import fails

MarkAJones
Level 1
Level 1

Hi,

We have Cisco Unity Connection version: 1.2(1) when trying to import new users it fails with error message " Failed to send message to remote AXL server. Please check error log for more details." - checked event viewer on the server to no avail. We also have another UC server (supporting another part of the organisation) - on the same CCM cluster and this is working...this fault has occured in the last few days - any ideas?

AXL is running on the Pub, the Telephony Intergrations -> Telephone Systems->"Check Telephony Integration" - issues "no problems detected"...we have bounced the server - no joy - we have compared the 2 Unity's "Services" and all appear to be identical - stumped..

Thanks

Mark.

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