C1111X-8P (no valid BOOT image found) rommon

[johnlwebb]

Hello everyone. I've decided to upgrade from my Linksys/DD-WRT router to a proper Cisco router. I purchased a new Cisco C1111X-8P Integrated Services Router and immediately "broke" it. It's currently booting into ROM Monitor (rommon). On boot it indicates a problem(no valid BOOT image found) and falls back into rommon. 

See below is what I see when I do a reset then set. I think I need to download the latest IOS image and copy it to the router but I'm not 100% certain. I've tried the factory reset 10+ seconds to no avail. Also, I'm not certain where to obtain the correct IOS image for my router. Could please advise me on the proper course of action?

rommon 1 > reset

Resetting .......

Reading confreg 8001
Key Sectors:(Primary, GOOD), (Backup, GOOD), (Revocation, GOOD)
Size of Primary = 1664 Backup = 1664 Revocation = 348
RSA Self Test Passed

Expected hash:
DDAF35A193617ABACC417349AE204131
12E6FA4E89A97EA20A9EEEE64B55D39A
2192992A274FC1A836BA3C23A3FEEBBD
454D4423643CE80E2A9AC94FA54CA49F

Obtained hash:
DDAF35A193617ABACC417349AE204131
12E6FA4E89A97EA20A9EEEE64B55D39A
2192992A274FC1A836BA3C23A3FEEBBD
454D4423643CE80E2A9AC94FA54CA49F
Sha512 Self Test Passed
Rom image verified correctly

System Bootstrap, Version 17.6.1, RELEASE SOFTWARE
Copyright (c) 1994-2021 by cisco Systems, Inc.

Current image running: Boot ROM0

Last reset cause: LocalSoft
C1111X-8P platform with 8388608 Kbytes of main memory

AutoBoot Settings : Confreg: 8001 AutoBootState: 0, AutoBootCount: 0

........

no valid BOOT image found
Final autoboot attempt from default boot device...
AutoBoot Settings : Confreg: 8001 AutoBootState: 0, AutoBootCount: 0 , BootUrl: bootflash:
media drive bootflash: not present

........

autoboot: boot failed, restarting...

Resetting .......

Reading confreg 8001
Key Sectors:(Primary, GOOD), (Backup, GOOD), (Revocation, GOOD)
Size of Primary = 1664 Backup = 1664 Revocation = 348
RSA Self Test Passed

Expected hash:
DDAF35A193617ABACC417349AE204131
12E6FA4E89A97EA20A9EEEE64B55D39A
2192992A274FC1A836BA3C23A3FEEBBD
454D4423643CE80E2A9AC94FA54CA49F

Obtained hash:
DDAF35A193617ABACC417349AE204131
12E6FA4E89A97EA20A9EEEE64B55D39A
2192992A274FC1A836BA3C23A3FEEBBD
454D4423643CE80E2A9AC94FA54CA49F
Sha512 Self Test Passed
Rom image verified correctly

System Bootstrap, Version 17.6.1, RELEASE SOFTWARE
Copyright (c) 1994-2021 by cisco Systems, Inc.

Current image running: Boot ROM0

Last reset cause: LocalSoft
C1111X-8P platform with 8388608 Kbytes of main memory

AutoBoot Settings : Confreg: 8001 AutoBootState: 1, AutoBootCount: 0
rommon 1 >
rommon 1 > set
PS1=rommon ! >
rommon 2 >

[Flavio Miranda]

dir flash

show what?

[johnlwebb]

Thanks for reply...

rommon 2 > dir flash
media drive bootflash: not present
rommon 3 >

[Flavio Miranda]

dir bootflash:

[johnlwebb]

rommon 4 > dir bootflash
media drive bootflash: not present
rommon 5 >

[Flavio Miranda]

I think you are not addin the : at the end.

dir boottflash:

[johnlwebb]

rommon 12 > dir bootflash:
media drive bootflash: not present
rommon 13 >

[johnlwebb]

Looks like it gives the same result.

[Flavio Miranda]

Take a look on this guide. Not exactly your router but rommon ususally is the same. Hope that helps.

https://www.cisco.com/c/en/us/support/docs/routers/4000-series-integrated-services-routers/200678-Troubleshoot-Cisco-4000-Series-ISR-Stuck.html 

[johnlwebb]

It seems maybe I need to download the IOS image file. I tried but can't since a service contract is required. What a mess...

Thanks for your help though. I guess it's just a paper-weight now...

[Flavio Miranda]

yeah, this can be a problem.  I am not convinced yet but the IOS can be corrupted and that´s why we see this behavior.  

[Leo Laohoo]

---

@johnlwebb wrote:

AutoBoot Settings : Confreg: 8001

---

Try this: 

confreg 0x2102
reset

[johnlwebb]

It didn't seem to help but thanks for the reply.

results... 

rommon 6 > confreg 0x2102

You must reset or power cycle for new config to take effect
rommon 7 > reset

Resetting .......


Rom image verified correctly


System Bootstrap, Version 17.6.1, RELEASE SOFTWARE
Copyright (c) 1994-2021  by cisco Systems, Inc.


Current image running: Boot ROM0

Last reset cause: LocalSoft
C1111X-8P platform with 8388608 Kbytes of main memory


........

no valid BOOT image found
Final autoboot attempt from default boot device...
media drive bootflash: not present

........

autoboot: boot failed, restarting...

Resetting .......


Rom image verified correctly


System Bootstrap, Version 17.6.1, RELEASE SOFTWARE
Copyright (c) 1994-2021  by cisco Systems, Inc.


Current image running: Boot ROM0

Last reset cause: LocalSoft
C1111X-8P platform with 8388608 Kbytes of main memory

rommon 1 >

[balaji.bandi]

Try below output and post information here

> dir

> dir all

[Leo Laohoo]

RMA the router.  It is dead.