12-25-2017 05:56 AM - edited 03-21-2019 11:01 AM
I did a firmware upgrade from 1.3.1.12 to 1.4.2.17. The RV320 did a reboot, and after, I cannot access it. It is working (internet, vpn, PAT rules, etc), but I cannot manage it. Is there any way to access the RV using another protocol? Is my only option reset factory?
01-08-2018 07:56 AM
Hello,
we are experiencing the same problem with our RV320.
Was there any guidance to solve to problem without a reset or on warranty?
01-25-2018 04:51 AM
Same problem. No browser change has helped.
CISCO is not responding any.
No solution till no ? Anything else then trowing away this **bleep** if CISCO hardwer ?
01-25-2018 05:08 AM
It seems that Cisco is aware of problems with the newest firmware version and specific routers. Currently not all models of the RV320 seems to have this problem, but I got the recommendation to downgrade to version 1.3.2.02.
I was not able to push and install the firmware via the SFTP Mode method described in the documentation.
I figured out version 1.4.2.17 opens debug ports for the web interface, which aren't effected by the protocol issue. Just open the web interface through port 8008 and downgrade as usual to the stable software.
Good luck
01-26-2018 03:49 AM
01-26-2018 03:48 AM
04-14-2018 04:15 AM
Yes me too. Nice that Cisco is so concerned they rush to help their customers fix this problem. I've spent hours either getting locked out of the GUI (hard power off to get back in) or been staring at the cursed bar twiddling away and doing nothing.
WTF! This is kind of justified in this case.
There are a bundle of customers who cannot administer their hardware and no solution.
@fordos.a wrote:
Same problem. No browser change has helped.
CISCO is not responding any.
No solution till no ? Anything else then trowing away this **bleep** if CISCO hardwer ?
03-19-2018 07:27 PM
Backup the original configuration before applying the new firmware, to file config.exp. (for me this was version 1.1.x)
Edit the config.exp file:
Change the version to 73:
[VERSION]
VERSION=73
Add the following to the [FIREWALL] section:
SSH_ENABLE=YES
REMOTE_SSH_ENABLE=NO
Replace the [IPSEC_QVM] section with:
[IPSEC_SLV]
IPS="TNAME=slvips0&ENABLED=0"
slvips0_PSK=
slvips0_DPD=""
Update the [USB_COM] section:
DRV_RELEASE_VERSION=v1.2.01
DRV_RELEASE_DATE=
DRV_UPDATE_VERSION=
DRV_UPDATE_DATE=Fri Sep 23 13:26:11 2016
Remove the checksum:
[CHECKSUM]
SUM=
Reset the RV320 to factory defaults by holding the reset button until the device restarts.
Log into the web-gui and restore the config.exp to the device, the device will restart. Unable to manage the device once authenticated, error "You don't have permission to access /cgi-bin/ssi.cgi on this server."
Log in remotely via SSH, ssh cisco@192.168.1.1, and create a vlan:
interface vlan add 222
Now access the web-gui and remove VLAN 222.
10-06-2018 12:32 PM
i have a similar error(https://community.cisco.com/t5/small-business-routers/cisco-rv320-ssl-certificates-removed/m-p/3719878#M36173)
has anyone solved this?
08-15-2018 08:27 AM
08-15-2018 10:49 AM
08-15-2018 12:17 PM
08-15-2018 01:13 PM - edited 08-15-2018 01:15 PM
I guess you know there is a newer version out 1.4.2.19. It has been out for months.
08-15-2018 01:21 PM
09-14-2018 12:58 PM
I just bought an RV320 and upgrade it for the first (and last) time.
The GUI is gone and my patience as well.
Luckely I have a thirty days satisfaction garrantee.
It will go back to the store and no more Cisco routers for us.
09-14-2018 01:12 PM
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