Cisco RV082 Router CGI not Compliant

[john.fiedler]

Hello,

I have a Cisco RV 082 Router and it works fine except for when I try to view the access rules page in the firewall settings tab.

All other pages in the GUI work fine, but as soon as I go to the access rules, I get this error:

502 Bad Gateway

The CGI was not CGI/1.1 compliant.

I've restarted the router numerous times since this error began occuring about a week ago.

Does anyone know how to fix this page error or another way I can view the firewall rules I have set in place?

Any help would be greatly appreciated.

Thank you.

[jonatrod]

Hi John, thank you for using our forum, my name is Johnnatan I am part of the Small business Support community. I have a couple of question for you, what firmware are you running? If you are not running the latest I recommend you to update it, bellow you will see the link to download the update:

(You should check if you are downloading the correct software version)

http://software.cisco.com/download/release.html?mdfid=282414011&softwareid=282465789&release=2.0.2.01-tm&rellifecycle=&relind=AVAILABLE&reltype=latest

Did you try doing a backup of your configuration and performed factory reset, and then upload your configuration?

“Please rate useful posts so other users can benefit from it”

Greetings, 
Johnnatan Rodriguez Miranda.
Cisco Network Support Engineer.

[john.fiedler]

Thank you for the reply. No =, I have not tried backing up and restoring as there are real time transactions going through this router, perhaps I can perform this on the weekend when I have less traffic going through it.

I am using firmaware version: v4.0.4.02-tm (Jul 4 2011 13:30:56)

[jonatrod]

Hi John, Thank you for consider my advice, please let me know if that work for you!

“Please rate useful posts so other users can benefit from it”

Greetings, 
Johnnatan Rodriguez Miranda.
Cisco Network Support Engineer.