Cisco WRVS4400N V2 - DIAG always on / no access

[divandete]

after a few months of trouble-free ... the Cisco WRVS4400N V2 stopped working.

i have tried to reset by holding the reset button for 30 seconds ... but nothing changes

the red DIAG light remains on at all times

i have also tried two different versions of the Firmware Rescue Utility but all i get is "unable to scan"

please help !

[davidagu]

Hello Vladimir,

Sorry you are experiencing this issue. It looks like your device is faulty.

Please give us a call at our support center so that we can check you warranty and setup up a possible replacment order. You can find a local number by going here: http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html

Thank you.