02-28-2019 10:51 AM
DHCP (for wired connections) has been unreliable or 100% never working for a couple of devices on my LAN.
I confirmed that these same devices receive an IP address just fine from an older router that is being replaced by the RV260W.
Wireless connections have not had any problems with DHCP, as far as I can tell.
Device #1: iSmartAlarm CubeOne, it won't come online, and it does not receive an IP from the RV260W. I plug it into the old router with the same cables, and it comes online right away.
Device #2: Dell E-Port Replicator with USB 3.0 (laptop docking station), this one is strange, because sometimes, it works, but most of the time it does not. The pattern I noticed is that if the laptop is open when I dock it, the laptop will sometimes get an IP address. If the laptop is closed when docked, it never gets an IP. On the old router, it received an IP address consistently either way.
The Dell laptop seems to consistently get an IP address if I bypass the docking station and plug directly into the router.
I've tried to reset the router to the factory defaults, but the problem remains.
The firmware version I'm on is 1.0.00.15
Solved! Go to Solution.
03-02-2019 03:41 PM
Update: After performing a hard reset (using the "RESET" button on the router), DHCP began to work again for all devices. I guess doing a factory reset from the web GUI wasn't enough.
02-28-2019 11:11 AM
02-28-2019 11:56 AM
I'm not able to access via SSH, only HTTP, so I can't run that command. Any idea how I can enable SSH on this device? From the web GUI, it allows me to download a .xml file containing configuration info.
02-28-2019 11:57 AM
02-28-2019 12:56 PM
It looks like the site does not let me upload the .xml file, I don't know if screen shots would help.
02-28-2019 12:59 PM
02-28-2019 02:03 PM
02-28-2019 03:16 PM
02-28-2019 03:33 PM
02-28-2019 03:44 PM
03-02-2019 03:41 PM
Update: After performing a hard reset (using the "RESET" button on the router), DHCP began to work again for all devices. I guess doing a factory reset from the web GUI wasn't enough.
03-01-2019 05:59 AM
Hi, you will not be able to access the router via ssh. Please contact the Cisco support team
They will be able to to tell you how to get the info.
Best
Jo
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