Does the RV120W support PPPoE and static IPs

[dlarimore]

Hello,

I am looking at replacing my existing Netgear Wireless router, and I am thinkg of using a RV120W.

My ISP requires PPPoE (uname/pword) and my wife's company requires we have a static IP on our side for VPN connections.

Does the RV120W meet these requirements?  In what I have found online, I see that the unit does static IPs and PPPoE, but cant find anything that confirms it will do both at the same time. 

Any help would be appreciated before I go out and buy one.

Thank you,

Doug Larimore

[David Hornstein]

Hi Doug,

Here is a screen capture of a online emulator  of the RV120W GUI.

You will note I have captured the  PPPoE WAN configuration section.  As you can see it gives you the option to statically define or dynamically get  a IP address.

regards Dave

[dlarimore]

Dave,

I just received the RV120W that I ordered, but when I connect to it, this is what I get.

I can do either PPPoE or Static IP addresses, but not both.

Is there a setting that you set to allow both?

Thank you,

Doug Larimore

[riroe]

The RV120W only supports 1- WAN connection. Our RV016,RV042,and RV082 wired routers supports Dual WAN

connectivity.

THANKS

Rick Roe

Cisco Small Business Support Center

[dlarimore]

Rick,

I am not looking for dual WAN connections.  I use ATT ADSL, which uses PPoE and static IPs on the same connection.

My existing Netgear router which is dying, supported this.  When I sent in my initial question, David responded with the screen capture showing that both could be selected on the same connection (above). 

I have another issue, I downloaded the latest and greatest from the Cisco Website to see if this resolved the issue.

I appeared to go ok, and got a screen that counted down to when it was complete, it sat at 0 seconds over night.

This morning I could not access the router and would not prompt me to login when I http'd to the the LAN interface.

Can these routers be recovered some how, or do I need to send it in to get fixed?

Thank you,

Doug Larimore

[mpyhala]

Doug,

Have you tried rebooting the router since you attempted the firmware upgrade? You may need to reset it to factory defaults by holding the reset button for 10 seconds.

[dlarimore]

I power cycled the router several times, and tried to reset it to factory defaults as well.  Neither worked, as the router seems to be dead.  It is under warrenty, so I guess it is time to contact TAC..  The main questions, is, does this router support a DSL connection that uses PPPoE and have static IPs?

Thank you,

Doug Larimore

[mpyhala]

Doug,

I looked at the emulator that David sent a screenshot of and it appears that the unit does allow PPPoE as well as a static IP address:

http://www.cisco.com/web/sbtg/gui_mockups/RV120W_v10012/home.htm

The emulator shows firmware version 1.0.0.12. I then set up an RV120W in our lab with the latest firmware and it appears that the GUI has changed dramatically. I was unable to find any way to configure the WAN interface for PPPoE and static IP at the same time. From what I can see this is NOT a feature of this router. I also read the WAN setup portion of the Admin Guide and found no mention of setting a static IP with PPPoE.