01-09-2013 10:30 AM
Sirs,
A good amoutn of info here. I am having very much the same problems,.
Can get PPTP login to work but cannot connect using quickvpn or the proper cicso vpn clinet.
Using quickvpn i get
2013/01/09 18:58:49 [STATUS]Connecting...
2013/01/09 18:58:49 [DEBUG]Input VPN Server Address = dew-hattens.dyndns.org
2013/01/09 18:58:52 [STATUS]Connecting to remote gateway with IP address: 62.199.50.115
2013/01/09 18:58:53 [WARNING]Server's certificate doesn't exist on your local computer.
2013/01/09 18:58:57 [STATUS]Remote gateway was reached by https ...
2013/01/09 18:58:57 [STATUS]Provisioning...
2013/01/09 18:59:07 [STATUS]Success to connect.
2013/01/09 18:59:07 [STATUS]Tunnel is configured. Ping test is about to start.
2013/01/09 18:59:07 [STATUS]Verifying Network...
2013/01/09 18:59:12 [WARNING]Failed to ping remote VPN Router!
2013/01/09 18:59:15 [WARNING]Failed to ping remote VPN Router!
2013/01/09 18:59:18 [WARNING]Failed to ping remote VPN Router!
2013/01/09 18:59:21 [WARNING]Failed to ping remote VPN Router!
2013/01/09 18:59:24 [WARNING]Failed to ping remote VPN Router!
2013/01/09 18:59:30 [WARNING]Ping was blocked, which can be caused by an unexpected disconnect.
2013/01/09 18:59:37 [WARNING]Failed to ping remote VPN Router!
2013/01/09 18:59:40 [WARNING]Failed to ping remote VPN Router!
2013/01/09 18:59:43 [WARNING]Failed to ping remote VPN Router!
2013/01/09 18:59:46 [WARNING]Failed to ping remote VPN Router!
2013/01/09 18:59:49 [WARNING]Failed to ping remote VPN Router!
2013/01/09 18:59:53 [WARNING]Ping was blocked, which can be caused by an unexpected disconnect.
2013/01/09 19:00:01 [WARNING]Failed to ping remote VPN Router!
2013/01/09 19:00:04 [WARNING]Failed to ping remote VPN Router!
2013/01/09 19:00:07 [WARNING]Failed to ping remote VPN Router!
2013/01/09 19:00:10 [WARNING]Failed to ping remote VPN Router!
2013/01/09 19:00:13 [WARNING]Failed to ping remote VPN Router!
2013/01/09 19:00:17 [WARNING]Ping was blocked, which can be caused by an unexpected disconnect.
2013/01/09 19:00:19 [STATUS]Disconnecting...
2013/01/09 19:00:24 [STATUS]Success to disconnect. 2013/01/09 18:58:49 [STATUS]Connecting...
2013/01/09 18:58:49 [DEBUG]Input VPN Server Address = dew-hattens.dyndns.org
2013/01/09 18:58:52 [STATUS]Connecting to remote gateway with IP address: 62.199.50.115
2013/01/09 18:58:53 [WARNING]Server's certificate doesn't exist on your local computer.
2013/01/09 18:58:57 [STATUS]Remote gateway was reached by https ...
2013/01/09 18:58:57 [STATUS]Provisioning...
2013/01/09 18:59:07 [STATUS]Success to connect.
2013/01/09 18:59:07 [STATUS]Tunnel is configured. Ping test is about to start.
2013/01/09 18:59:07 [STATUS]Verifying Network...
2013/01/09 18:59:12 [WARNING]Failed to ping remote VPN Router!
2013/01/09 18:59:15 [WARNING]Failed to ping remote VPN Router!
2013/01/09 18:59:18 [WARNING]Failed to ping remote VPN Router!
2013/01/09 18:59:21 [WARNING]Failed to ping remote VPN Router!
2013/01/09 18:59:24 [WARNING]Failed to ping remote VPN Router!
2013/01/09 18:59:30 [WARNING]Ping was blocked, which can be caused by an unexpected disconnect.
2013/01/09 18:59:37 [WARNING]Failed to ping remote VPN Router!
2013/01/09 18:59:40 [WARNING]Failed to ping remote VPN Router!
2013/01/09 18:59:43 [WARNING]Failed to ping remote VPN Router!
2013/01/09 18:59:46 [WARNING]Failed to ping remote VPN Router!
2013/01/09 18:59:49 [WARNING]Failed to ping remote VPN Router!
2013/01/09 18:59:53 [WARNING]Ping was blocked, which can be caused by an unexpected disconnect.
2013/01/09 19:00:01 [WARNING]Failed to ping remote VPN Router!
2013/01/09 19:00:04 [WARNING]Failed to ping remote VPN Router!
2013/01/09 19:00:07 [WARNING]Failed to ping remote VPN Router!
2013/01/09 19:00:10 [WARNING]Failed to ping remote VPN Router!
2013/01/09 19:00:13 [WARNING]Failed to ping remote VPN Router!
2013/01/09 19:00:17 [WARNING]Ping was blocked, which can be caused by an unexpected disconnect.
2013/01/09 19:00:19 [STATUS]Disconnecting...
2013/01/09 19:00:24 [STATUS]Success to disconnect.
Using the proper vpn client I cannot get any form of connction.
Firwall software is disabled !!!
Any ideas - pretty please ??????
04-17-2013 01:52 PM
Please have you any solution for this problem?
Thanks
04-17-2013 02:30 PM
Never got it to work and no got help from cisco !!!!!
quickvpn just does not work.
04-22-2013 12:36 AM
Hello,
My name is Iwan Krastew and I am part of the Small Business Support team. I would like to help you in the resolution of your issue. Can you please provide me with the following details:
- Internet connection type on both sides
- IP network ranges on both sides (RV220W and QuickVPN)
- Windows version (you mentioned that the firewall is disabled, however for Windows Vista and Windows 7 it should be enabled)
- error message displayed
Alternatively, you can give us a call at one of the support numbers mentioned here:
http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
Thank you in advance!
Regards,
Iwan
04-22-2013 12:30 PM
Hello Iwan,
I've been in contact Cisco small business support, with Kalina Mihaylov. I've gone out of my way for her, and after responding to al of her questions, it seems she has just closed the call. Then I've called back a week later to report my problem again. Nobody was available, and I was promised that I would be called back after I left my number. Nobody called me back. I've invested ours by now in this poroduct, and I am getting realy angry.
Please open my call, and ask me again what you wish to kno after.
sr 625375345
Kind regards,
Lodewijk Duymaer van Twist
04-24-2013 01:50 AM
Thank you for the information. I will check with my colleague and will get back to you with the needed information in order to get the issue resolved.
Kind regards,
Iwan
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