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ip communication and vpn trouble

lee.kelly212
Level 1
Level 1

hi my name is lee kelly

i m hoping some one might be able to help me with ip communicator and it reaching its tftp server for registration . i have a uc560 with multiple fones

working on it ok i have attached a soft phone to it and registared it fine and it work s o.k when its directly connected to the lan .but when i try to connect to it from a vpn connection it doesnt reg. now i have a sr520 in front of the uc560 connecting to the internet due to my isp being adsl .now i can vpn to the router fine and also can ping from my laptop the gateway of the router and the wan port of the uc and the data vlan of the uc but it wont ping the voice vlan or the cue vlan which im thinking is part of the problem i have inputed multiple static routes to try to solve this but to no luck was wondering if any one else had had this problem and if so how was it sorted iv been on to cisco tac and they have nt been able to get a solution in two 3 hours sessions

please help 

1 Reply 1

lee.kelly212
Level 1
Level 1

hi all

no ones got back never mind i have the fix .the uc560 despite saying it had no nat settings indeed di have so had to disable nat outside /inside on all interfaces and vlans .also had to change the tftp sever to the data vlan and input split tunneling on all subnet s in the lan so now the ip communicator is fully operational woohoo