05-16-2013 07:11 AM
There is a Linksys RV016 router setup at my workplace. I need access to the webmanagement interface however the default password is not working. (Username/Password: admin/admin) Is there any way to obtain the login information without performing a reset of the router so I do not lose its current configurations?
05-21-2013 09:37 AM
Hi David, thank you for using our forum, my name is Luis I am part of the Small business Support community. I apologize for your inconvenience you are having, if I understand well you have the default user and pass, please try to use a different browser such as Mozilla, i.e 9.0.
You can try admin/admin or cisco/cisco, if you cannot access I am afraid you need to perform a factory reset to gain access and configure manually.
I hope you find this answer useful
Greetings,
Luis Arias.
Cisco Network Support Engineer.
05-22-2013 03:15 PM
Hi Luis,
Thank you for your response to my question. Unfortunately I tried different browsers and neither admin/admin or cisco/cisco worked. I appreciate your help with the problem.
Thanks,
David Zissler
05-28-2013 12:21 PM
Hi David, I was wondering, did you resolve your access issue performing a factory reset?
I hope you find this answer useful,
Greetings,
Luis Arias.
Cisco Network Support Engineer.
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