Hi Jay, thank you for using our forum, my name is Luis I am part of the Small business Support community. Just to make sure, did you try to enable the Inter-Vlan? You need to go to Networking > Routing and click in the box. Also I was wondering, are you able to access to the server through wired connection? Thank you for this information, I hope you find this answer useful Greetings, Luis Arias. Cisco Network Support Engineer. ... View more

Hi Andrew, thank you for using our forum, my name is Luis I am part of the Small business Support community. I think you are a little bit confused with those protocols, a VPN is a connection between two endpoints in different networks that allows private data to be sent securely over a shared or public network, such as the Internet. This tunnel establishes a private network that can send data securely by using industry-standard encryption and authentication techniques to secure the data sent. In addition, the connection between two subnet that you specified. And the firewall is to control the incoming and outgoing network traffic by analyzing the data packets and determining whether it should be allowed through or not. I hope you find this answer useful Greetings, Luis Arias. Cisco Network Support Engineer. ... View more

Hi Ray, actually configuring the Port Forwarding and the ACL should be working now, in this case could you please reach out to our Small Business Support Center and open a Service Request to address this issue? One of our Engineers may be able to work with you and diagnose the root cause. You can find the appropriate contact information for SBSC in the below link. http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html I hope you find this answer useful Greetings, Luis Arias. Cisco Network Support Engineer. ... View more

Hi Glen, thank you for using our forum, my name is Luis I am part of the Small business Support community. In this case I think you should check your firewall settings in your SmoothWall, I advise you create an ACL from the remote WAN to your LAN, or if you want to be more specific the servers IP address. If the issue continues you should check the servers firewall as well. I hope you find this answer useful Greetings, Luis Arias. Cisco Network Support Engineer. ... View more

Hi Ronald, thank you for using our forum, my name is Luis I am part of the Small business Support community. I think the reason why you are not able to reach the local network from your client is because you are using the same subnet for both sides. So, basically the Router is searching this IP address to the local and it is not crossing the VPN tunnel, in this case I advise you to change the subnet from one of your sides. For your 2nd question, you are able to upgrade the firmware remotely and your device going to keep the configuration so, you can access to them without any problem, your device will save your configuration. I hope you find this answer useful Greetings, Luis Arias. Cisco Network Support Engineer. ... View more

Hi Tonni, thank you for using our forum, my name is Luis I am part of the Small business Support community. I apologize for your inconvenience, in this case I found an article and I thought that could be helpful in order to configure your Captive Portal. http://www6.nohold.net/CiscoSB/Loginr.aspx?login=1&pid=2&app=search&vw=1&articleid=3458 I hope you find this answer useful Greetings, Luis Arias. Cisco Network Support Engineer. ... View more

Hi Christian, thank you for using our forum, I already answered your question in this link https://supportforums.cisco.com/thread/2246602. I hope you find this answer useful, Thank you! Luis Arias. Cisco Network Support Engineer. ... View more

Hi Christian, thank you for using our forum, my name is Luis I am part of the Small business Support community. When remote management is enabled, you can use a web browser to access the configuration utility from anywhere on the Internet. In a web browser, enter http:// :port, or enter https:// :port if you have enabled the HTTPS feature. The highlight part is the important section that I want to clarify, If you want to restrict the access from WAN to your router you must disable the HTTPS feature in order to do that. Also if you disable the HTTPS feature, then users cannot connect by using QuickVPN. Please go to Firewall > General and disable HTTPS option, then try to access your router remotely again. I hope you find this answer useful Greetings, Luis Arias. Cisco Network Support Engineer. ... View more

Hi Conrad, thank you for using our forum, my name is Luis I am part of the Small business Support community. When you set the other side, did you have any connectivity issue? Is the VPN site-to-site connecting well? I hope you find this answer useful Greetings, Luis Arias. Cisco Network Support Engineer. ... View more

Hi Ray, thank you for using our forum, my name is Luis I am part of the Small business Support community. Did you try to create an access list after configured the Port forwarding rule? If not, I suggest you to create the Access rule, if the issue continues you could try to configure Range Port forwarding instead single port forwarding and just put the 80 port in the range. I hope you find this answer useful Greetings, Luis Arias. Cisco Network Support Engineer. ... View more

Hi Tim, thank you for using our forum, my name is Luis I am part of the Small business Support community. Here I found other forum explaining why is not possible to block HTTPS, basically the router is not able to block the access to the web pages that has this port. https://supportforums.cisco.com/message/3694962#3694962 I hope you find this answer useful Greetings, Luis Arias. Cisco Network Support Engineer. ... View more

Hi, thank you for using our forum, my name is Luis I am part of the Small business Support community. I think could be a compatibility issues with your DDNS provider, the RV180 supports DDNS providers such as DynDNS.com, TZO.com, or 3322.org, anyway I suggest you to contact you DDNS provider to verify the information with them. I hope you find this answer useful Greetings, Luis Arias. Cisco Network Support Engineer. ... View more

Hi Carlos, I think you missed Step 3. In this case, if you want to set a Port Forward rule and there are not services for that you could create service with the port range that you want to use. I hope you find this answer useful Greetings, Luis Arias. Cisco Network Support Engineer. ... View more