RV042 - video conference problem

[preedaintha]

I Can't see the far video when run the video conference. the audio is working fine.

How to config the port forwarding for video conference?

Preeda

[jonatrod]

Hi Preeda, thank you for using our forum, my name is Johnnatan I am part of the Small business Support community. You can assign dynamic ports to do Voice conference in "Service Management", I will share a link with a document to create the service and forward steps.

http://www6.nohold.net/CiscoSB/Loginr.aspx?login=1&pid=2&app=search&vw=1&articleid=346

I hope you find this answer useful

“Please rate useful posts so other users can benefit from it”

Greetings, 
Johnnatan Rodriguez Miranda.
Cisco Network Support Engineer.

[leonardo_ace]

I have the same problem. When I try to insert a new service with the doors recommended by the Video Conference manufacturer (Polycom), the router's answer is: "Some ports in the port range of this protocol were already in your list. You cannot add it on the list again". Then I tried to delete those services to create others, and the router doesn't allows me to delete the default services on the list.