Hello Ken,
1. Open the IP of the router via Internet Explorer. If you continue to receive this error, add the IP in the trusted websites.
2. Change the WebGUI access method from HTTPS to HTTP so you can open the GUI with other browsers as well.
This usually solves the issue, but if you continue to experience it, please call our line at:
http://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
Kind regards,
Milan Milanov