Rv042 with Dyndns

[Medhat Mohammed Mostafa El-Samoly]

I have Newly buy cisco Rv042 but VPN router Failed to update the dyndns and give this error

Dyndns Enabled : Dynamic DNS function is disabled or No Internet connection

I am confused about wan1 the internet port in VPN router is to make it PPOE or Static in different range m relay my ADSLmodem is in the 192.168.1.0 range ,

what I understand that the Cisco Rv042 is not reaching internet so it can't update the Dyndns , so what is the required action due to make the Rv042 reach internet ,

My connection is

the internet port connected to adsl modem

and the lan1 connected also to the adsl modem

please advice in this case

[Medhat Mohammed Mostafa El-Samoly]

any one please ??

[rockrobi]

Good Afternoon,

I would recommend restarting the router (or resetting if that does not work), and trying to reconfigure the DDNS setup. 

Refer to this article for information about how to do this:

http://sbkb.cisco.com/CiscoSB/ukp.aspx?login=1&pid=2&app=search&vw=1&articleid=668

Please contact me if you have any more questions, or if this did not solve your problem.

Thanks,

Rocket

[Mehdi Boukraa]

Hi Engelsamoly ,

My name is Mehdi from Cisco Technical Support.

Regarding the Dyndns it will not updating if we have issue the wan which normal.

can you please share with us more information regarding the Modem connected to the WAN interface of RV042 , it is in Bridge mode ? or Gateway mode ?

it means the public IP address is on RV042 or on the modem ?

if the Public IP is on the modem so the WAN interface of RV042 with private IP and make sure is different network than the LAN of RV042

also I want to confirm from your note you have connect the internet port to the modem and from the modem (Lan port) to WAN of RV042 ?

Please share with us the topology

[Medhat Mohammed Mostafa El-Samoly]

i have solved this problem by setting the ADSL modem to be only Bridge , then RV042 has retrieve the public ip from ISP and the issue was been fixed