09-08-2015 07:03 AM
My RV042 router refuses logon to its url. The router works with the default settings but won't allow access to its setup pages. The default IP pings OK 192.168.1.1. When a browser attempts to connect to 192.168.1.1 , the browser responds with "SSL received a weak ephemeral Diffie-Hellman key in server Key Exchange handshake message." ( Error code: ssl_error_weak_server_ephemeral_dh_key). Resetting to factory defaults has no effect.
09-08-2015 08:08 AM
HI,
Which browser are you using? Try using Chrome or IE or see the below link regarding Firefox.
https://support.mozilla.org/en-US/questions/1066238
Make sure to update to the latest firmware version of the RV042. Link is below..
https://software.cisco.com/download/release.html?mdfid=282414010&softwareid=282465789&release=4.2.3.06&relind=AVAILABLE&rellifecycle=&reltype=latest
Thanks,
.:|:.:|:. CISCO | Russ Wyatt | Network Engineer | Cisco Technical Support |
09-08-2015 02:08 PM
Thanks for the quick response. I have tried Chrome, same result. I have another RV042 that I am now using and have no trouble logging to it.
You suggested updating the firmware. How do I do that if I cannot login to the device?
01-20-2023 10:05 AM
I have been trying to login my router from web browser. it does not allow me to login and give an error about protocol. Please advise.
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