RV042

[dl.neurus]

Hi,

Today I purchased a RV042 wired router. I set the VPN connection but when I try to login using QuickVPN, get stucks in "Verifying network". I checked the logs:

2011/09/22 20:43:45 [STATUS]OS Version: Windows 7
2011/09/22 20:43:45 [STATUS]Windows Firewall Domain Profile Settings: ON
2011/09/22 20:43:45 [STATUS]Windows Firewall Private Profile Settings: OFF
2011/09/22 20:43:45 [STATUS]Windows Firewall Private Profile Settings: OFF
2011/09/22 20:43:45 [STATUS]One network interface detected with IP address 172.25.40.101
2011/09/22 20:43:45 [STATUS]Connecting...
2011/09/22 20:43:45 [DEBUG]Input VPN Server Address = 200.80.239.235
2011/09/22 20:43:45 [STATUS]Connecting to remote gateway with IP address: 200.80.239.235
2011/09/22 20:43:45 [STATUS]Remote gateway was reached by https ...
2011/09/22 20:43:45 [STATUS]Provisioning...
2011/09/22 20:43:55 [STATUS]Success to connect.
2011/09/22 20:43:55 [STATUS]Tunnel is configured. Ping test is about to start.
2011/09/22 20:43:55 [STATUS]Verifying Network...
2011/09/22 20:44:00 [WARNING]Failed to ping remote VPN Router!
2011/09/22 20:44:03 [WARNING]Failed to ping remote VPN Router!
2011/09/22 20:44:06 [WARNING]Failed to ping remote VPN Router!
2011/09/22 20:44:09 [WARNING]Failed to ping remote VPN Router!
2011/09/22 20:44:12 [WARNING]Failed to ping remote VPN Router!
2011/09/22 20:44:15 [WARNING]Ping was blocked, which can be caused by an unexpected disconnect.
2011/09/22 20:44:19 [STATUS]Disconnecting...
2011/09/22 20:44:22 [STATUS]Success to disconnect.

I googled and tried most of the possible solutions but nothing works.

From my side Im connected to a WRT54G2. VPN Passthrough enabled. Windows 7 Pro x64. No 3rd party AV or firewall. Windows Firewall disabled, also tried enabling it.

From the RV042 side it has a Static IP Address configured. DHCP server enabled. HTTPS enabled. UPnP disabled. L2TP disabled.Firewall disabled. Block WAN Requests disabled.

Im ran out of options. Can you, please, help me?

[keithouellette]

QuickVPN pings the RV042 to test the connection after the encryption phase is complete. By the looks of your log, the ping is not working. Check that the Firewall --> General --> Block WAN request is disabled. If it is, you may want to check your firewall settings on the PC, usually you can enable traffic by application. Enable it for QuickVPN.

[riroe]

Are you using the latest QVPN software (V1.4.2.1)  ?

THANKS

[mdarby814]

I have an RV042 that I'm trying to get QuickVPN to work on. No success yet. But I did notice that you said "windows firewall disabled, also tried enabling it." If I understand Cisco instructions correctly, windows 7 firewall must be enabled for IPSec to be enabled. I do not think it will work with windows firewall disabled in Windows 7.

[dl.neurus]

Hi all, thanks for the relpies . After checking, double checking and triple checking everything, I noticed that a few seconds after I enable windows firewall, the IPSec agent service get an error and stops automatically. So I created a VM, tried to connect and worked. My bad, sorry :$. Thank you all ^^

[mdarby814]

Got mine working by typing my user name correctly.... i had capitalized it in one place and not in the other. Just kills me when I make these kind of simple mistakes that take hours to solve. earlier.... now!

[mpyhala]

Pablo & Mark,

Thank you for posting your findings. Sometimes we overlook things like you mentioned and we get too focused on the "complex" stuff. This is a good reminder for us to check the basics as well.

Have a great day!