04-16-2010 07:18 PM
We have three locations that have the RV082 router installed and 5 users that connect via Quick VPN client. The connection times for our Quick VPN clients got slower and slower unitil they no longer work at all. I saw two other threads concerning this same problem, but did not see any suitable solutions. Our routers are on firmware version 2.0.0.19-tm and the Quick VPN clients are version 1.4.0.5. The threads I saw are at:
http://208.74.204.125/t5/Wired-Routers/QuickVPN-with-RV082-stopped-working/m-p/132424
The wget_error.txt:
--17:05:35-- https://Warren:*password*@X:60443/StartConnection.htm?version=1?IP=X?PASSWD=*password*?USER=Warren
=> `C://Program Files//Cisco Small Business//QuickVPN Client//vpnserver.conf'
Connecting to X:60443... connected.
HTTP request sent, awaiting response...
Read error (Unknown error) in headers.
Giving up.
The remote clients network is 192.168.4.xxx
The three locations are:
192.168.1.xxx
192.168.2.xxx
192.168.3.xxx
subnets for all networks are:
255.255.255.128
What do I need to do to get this working?
Thanks,
Warren
04-22-2010 11:02 AM
Any Takers? I don't know where else to go for an answer, I am all googled out.:)
Warren
04-22-2010 04:14 PM
Not sure if this is the cause of the problem, but could you try changing the subnet mask from 255.255.255.128 to 255.255.255.0 and see if it works?
04-22-2010 04:44 PM
That would take a lot of work. We have quite a few pcs and devices with static settings that would all need to be changed. I would like to exhaust all other options before I try that.
The funny thing about this problem is that it seems to get progressively worse. When we reset the routers to defaults and then reconfigure them the VPN client connects in less than two seconds. It then becomes slower and slower to connect untill it times out and does not connect at all. And this seems to be based on how many times you connect. The problem always starts happening on the router I use the most. I then switch over to one of the other routers and then it starts to act up and quit working. I go to the third and it eventually stops working.
I can't keep reseting the routers to fix this problem.
04-30-2010 04:20 AM
Could you call SBSC and provide your router's config file for further analysis?
04-30-2010 08:28 AM
Yes, I can do that. Who do I call and where do I send the config file?
04-30-2010 08:40 AM
Here you can find a list of phone numbers. Pick one and reference this thread.
http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
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