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RV082 printing

abtrooper82
Level 1
Level 1

Hi All,

We have recenly installed a RV082 with two ADSL modems connected to Broadband lines. Access to our networks is done via VPN accounts configured on Windows Vista laptops. The VPN network works fine and everyone has access to their network data and the Intranet/Internet.

What we having problems with is connecting a network printer which they can access over VPN. We have managed to get a IBM1532 network printer working using the following network details by allowing the IP address of the printer through our VPN network/firewall.

IP address 192.168.1.200 - Printer

Subnet Mask 255.255.255.0 - Printer

IP gateway 192.168.1.1 - RV082

DHCP = Off - Printer

When we go to site, we had to connect a Xerox C2424 workstation printer, so we configured the device using the same network details as the IBM printer, connected it to one of the available ports on one of the Broadband modems. We could not get the printer to be seen or connected to using this setup.

However I connect  my own Home Laptop PC configured with the IP port settings above directly to the same modem as the Xerox printer this works but only after we changed the IP gateway address on the printer to match the modem.

If I switch on DHCP on the printer it finds the IP gateway address of the RV082 but will not allow us to send anything to it.

As the ADSL lines are on a Dynamic IP rather than Static, I suspect this may be the problem but need to make sure there is something I have missed which may also be causing the problem,

I should also say

We have limited access to the network settings on our laptop due to security polcies in place by our IT systems administrators.

2 Replies 2

David Carr
Level 6
Level 6

Kevin,


Can you give a better typology of the ip addresses your using to set this up?


I have an idea of what is going on, but I need better clarification of the ip addresses on both sides of the tunnel.


Thank you

Hi

I can't really give u much more at the moment, as I need to be on site to actually get more information.

All I can tell you is that our system administrator added the IP address assigned to the printer to my PC, to allow the VPN software to talk to the printer using a TCIP port connection. The printer was connected directly to one of the Broadband modems. This Worked when we first setup the kit in our office, but after replicating the setup on site, this is when we hit the problem with the Printer.

This is probably not telling u what u need to know.

Someone has suggested applying for Static IP's and then changing our VPN gateway to allow these IP's to be seen by who ever connects to the RV082. The RV082 would have to be configured to match the static IP's (yes) and the ADSL modems also configured to use static IP's

Sorry I could offer more information