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RV082 Unable to see or change settings in web interface

thronabulax
Level 1
Level 1

I have just purchased an RV082. I am using a Mac with Safari and Firefox to access the web interface through http://192.168.1.1

I was able to log in to the web interface using admin/admin, but the system summary page is blank.

The category choices were visible on the left (e.g. Setup>System, Setup>Password etc... but, once again, the details area to the right is blank. No way to see what the settings are, or to change them.

I have tried Safari and Firefox, ensuring that they were up to date for all Flash and other plug-ins that might be required to view the htm documents, but no help.

I have reset the router in every conceivable manner:

1. pressing and holding reset for 5 secs, or

2. pressing and holding reset for 30 secs, or

3. pressing and holding reset for 30 secs, powering off and back on again, then releasing the reset button

4. removing all of the input cabling and power. Letting it sit for 2 minutes. Repowering.

5. same as above, followed by a reset.

6. etc..., etc... I've been at this for hours, systematically trying everything I could think of.

The system appears to be resetting because, typically, after a reset, it will accept my login but give me blank detail pages. If I try again, it no longer accepts my (unchanged) password. A reset allows the device to recognize admin/admin again, but still only blank detail pages.

I would appreciate any suggestions. I'm not trying to do anything fancy here, just access the web interface to change the system identifiers, password and upgrade the firmware.

Thanks, Louis

1 Reply 1

David Carr
Level 6
Level 6

Hey Louis,

Try downloading an add on for firefox.  It is called IE tab 2.  This is an internet explorer emulator.  Once you have that installed you can go to the bottom right hand corner of the page and click on the IE emulator tab.  After that, try logging into the router with that page.