RV120W VPN Configuration Issue

[jeremybodokh]

Hi,

I am trying to configure my VPN but cannot seems to connect, I setup everything following the greenbow pdf and when I try to connect I have this error message :

2011-05-02 08:46:40: [rv120w] [IKE] ERROR:  Could not find configuration for X.X.X.X[500] where X.X.X.X is my ip

But I cannot figure out what to do to fix it,

I'll be more than happy if someone can help me,

Thanks,

Jeremy

[riroe]

We do not support the Greenbow VPN on our routers. We only support the Linksys QVPN software for our routers. Have you tried our

Linksys QVPN?  If you are using the QVPN there are some things that have to be done on the RV120W. You will have to enable remote

mamagement for QVPN to work. Also make sure you disable block fragmented packets feature under the firewall  tab on the Router.

THANKS

Rick Roe

Cisco Small Business Support Center

[jeremybodokh]

Thanks for you quick answer,

Actually I can not change one of my device's IP to something other than 192.168.1.X.

Using QVPN is not possible for me, but even when I try to use mac vpn client, I have the same issue,

Is there something else that I can try ? another client ? maybe the windows one ?

Thanks,

[riroe]

The RV120W will prompt you to change the IP address when setting up the VPN Client Accounts. I believe it asks you to change it to 10.x.x.1.

You do not have to change it to the suggested scheme. You can change it to 192.168.x.x.  It is recommended you change the LAN IP address to a different subnet other than 192.168.1.X because so many devices come default in this subnet. If you don't change it it will cause an IP conflict

and the tunnel will not establish.

THANKS

[jeremybodokh]

Thanks,

Is it possible to change the ip of my client network and not the cisco one ?

Can I use windows integrated VPN Client ?

Thanks,

[riroe]

We only support the Linksys QVPN on our Small Business Routers but you are welcome to try the other VPN software packages that are available to you. I would just experiment with them and see if you have success with any of them.

THANKS

[fwofford]

Hello Jeremy,

Unfortunatly Our devices only work with the Cisco Quick VPN Client Utility.

Fredrick A Wofford

Cisco Small Business Support Engineer

[jeremybodokh]

I cannot get QuickVPN to work but I don't know why,

the error in log is that ping is not responding, but it is enabled for sure,

But my connection does not repond to ping, can I bypass / fix that ?

Thanks,

[qumartin]

The error that you are getting that shows in the log file by the "pings being blocked" it refers to the connection being block by the firewall or security on your computer.

Things that you should look for is: What type of internet security software you are using will a lot of the time block QVPN from working.

With Windows 7 it has a lot of added security so the windows 7 Firewall has to be on because soon as the firewall is turn off or another firewall is loaded that turns off Win7 firewall, the Win7 OS turns off IPSEC and that is needed for quick VPN to work. Hope this has been helpful and gave you some more understanding.