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RV220W Crash/Reboot during two simultaneous transfers in reverse

frenchcomp
Level 1
Level 1

Hi,

I have purchased one last April the RV220W router. I was very happy until then.

It is in the center of my gigabit network, divided into three VLANs:

- one for my computers,

- one for my NAS,

- one for my servers.

But I discovered a serious problem that prevents me from using my equipment:

- When I start a transfer of 4Gbit from my PC A to my NAS (Vlan1 to Vlan2)

- And, in same time, I start another transfer from my NAS to my PC 1 (Vlan2 to Vlan1).

The router is crashing and not responding, I cannot access to the router, the network is broken, Internet and others vlans are unreachable.

After few minutes, Internet and Vlans are available again, but not my router, I must reboot it manually.

I tested several configurations, no change. The new firmware (1.0.4.17) has not effects either.

Thanking you for your help

Best regards,

Richard Déloge.

1 Reply 1

cindy toy
Level 7
Level 7

Hi Richard,

Please call the support center and relay this issue to them.

https://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html

Regards,
Cindy Toy
Cisco Small Business Community Manager
for Cisco Small Business Products
www.cisco.com/go/smallbizsupport
twitter: CiscoSBsupport

Regards, Cindy If my response answered your question, please mark the response as answered. Thank you!