08-26-2012 07:17 AM
With firmware 1.0.4.17 I am have issues with configuration pages not loading and needing to restart the web interface and login again. This is a new problem that started after updating to 1.0.4.17
How many months until we can expect a fix?
08-27-2012 10:56 AM
Hi Keith,
Please call the support center and relay this issue to them.
https://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
Regards,
Cindy Toy
Cisco Small Business Community Manager
for Cisco Small Business Products
www.cisco.com/go/smallbizsupport
twitter: CiscoSBsupport
10-27-2012 05:11 AM
I just purchased the RV220W for a small business customer from a local store. I picked this particular model as it supported SSL VPN and the ability to set up a guest wireless (although I haven't figured out that one yet).
It came with firmware 1.0.3.5. I programmed it no problem with basic PPPOE and wireless settings. I also set up some port forwarding for access through FTP and Remote Desktop. I then installed it at the customer site. While testing it there I saw there was a new firmware version 1.0.4.17 which I upgraded to, without resetting the settings back to default. The router still worked ok. However when I went to add another port forwarding entry it went into the Please Wait.....The page is being reloaded message which stayed on the screen. After 5 minutes I hit the browser Back button to get out. I tried logging out and back in again, then going to this Firewall setting. Once again I get as far as trying to enter a port forwarding entry and it goes into the Please Wait cycle. I also tried power cycling the router but no change.
I then reloaded the older 1.0.3.5 firmware and the problem went away. I did not have time to try upgrading the firmware to 1.0.4.17 and this time clear the settings (load to default) and manually re-enter the settings. I also didn't have time to contact the support centre but thought I'd pass this on in case others run into something similar.
08-27-2012 04:59 PM
The web interface on RV220W has always been relatively slow.
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