09-11-2016 06:15 AM
Hello,
I have problem with my router..
I have internet 300/300 but when I test it it just comes true 80/80.
What I need to do to get all 300 on DL and UP?
Thank you :)
Zlatko
09-12-2016 04:57 AM
Hello Zlatkoradisic,
Thanks for contacting Cisco support community centre.
I hope you are doing well. I am really sorry for inconvenience caused.
In order to have a better understanding of the issue, could you please answer the below questions?
>> May I know the firmware version of the device?
>>Are you using any modem behind the RV220W firewall? If yes please try connecting the system to modem and check the speed.
>>Please try disabling the firewall and check the Internet speed.
>> Did you change any settings in bandwidth management or WAN port settings?
>> Are you using any Access lists?
Kindly share the Configuration file of the RV220W we will check in our lab and update you the status.
>> Please change username and password while you taking the backup and provide the Login Credentials in the forum.
09-12-2016 06:44 AM
Hello
I am using firmware: 1.0.6.6, because the new one make my RV220W stop working.
I have firebox and when I connect directly to it, it run 300/300 Mbit, but when I connect my router to it, it runs just 98.89/93.09 Mbit...
I don't know how to disable firewall in it, but I think tat there is no firewall admit...
I have try it to open some ports but no, no port are open in WAN...
No, I am not using Access list...
Regards,
Zlatko
09-13-2016 03:06 AM
Hello Zlatkoradisic,
Thanks for the reply.
>>Could you please check the Duplex speed in RV220W (Networking—port management—WAN)?
>> Are you checking the speed test through wireless or cable?
Please take Configuration of the router (Administrator—backup/restore settings—backup startup configuration) and attach it in the forum while taking backup change the username and password as Cisco. We will check the configuration in the Lab.
09-13-2016 10:54 AM
09-14-2016 04:53 AM
Hello Zlatkoradisic,
Thanks for all the Information.
I have tried cisco as username and password to login into your configuration file but no luck.
Please share the username and password. If you have any more queries regarding the RV220W Please reach out our SBSC team and raise service request to proceed further.
You can contact our SBSC team via chat with the help of below links:
https://supportforums.cisco.com/community/4841/online-chat-support
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