RV320 DMZ & DIAG are red upon power up, network is down.

[George Tan]

Both the DMZ & DIAG are red when my RV was rebooted after it hung.

I am now unable to get an IP from the router.

Any advice how to proceed from here ?

Thanks.

Corrections: Only DIAG is red

additions : I have also performed a hard reset on the router. It is still in the same state, powered up but DIAG light is still red.

[Kremena Ivanova]

Hi,

You can try to recover the firmware. from cisco.com. Download the firmware that you have present on the device. If you didn't notice the firmware version, download the latest firmware.

You may find the procedure in the end of the release notes. It is called "Firmware Recover Steps Using TFTP": 

http://www.cisco.com/c/dam/en/us/td/docs/routers/csbr/rv320/release_notes/rv32x_relnote_v1_1_1_19.pdf

Hereby the same procedure but using a tftpd32 software:

http://sbkb.cisco.com/CiscoSB/ukp.aspx?vw=1&docid=0be53470450c4b42967d61b89ea4d00f_RV320_Router_inaccessible_after_firmware_upgrade.xml&pid=2&respid=0&snid=3&dispid=0&cpage=search

Regards,

Kremena