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RV325 does not support Gigabit?

Bast
Level 1
Level 1

Hello,

I have two fiber connections linked to each WAN port:

* WAN 1: 20Mb/s upload - 20Mb/s download

* WAN 2: 250Mb/s upload - 1Gb/s download

I connect my computer to a LAN port of my RV325, my speed connection is around 60Mb/s, but if I connect WAN2 directly on my computer, my speed connection is around 900Mb/s. I have configured the brandwith management priority like this

Interface Service Direction Priority Status  
WAN2 HTTP[TCP/80~80] Downstream High Enabled
WAN2 HTTPS[TCP/443~443] Downstream High Enabled
WAN2 HTTP[TCP/80~80] Upstream High Enabled
WAN2 HTTPS[TCP/443~443] Upstream High Enabled

and disconnected WAN1 to be sure the flow going only to WAN2, but my speed connection is staying around 60Mb/s. Why I can't benefit from 1Gb/s? Did I miss something?

1 Accepted Solution

Accepted Solutions

vinarumu
Level 1
Level 1

Hello William,

Thanks for contacting Cisco support community centre.

I hope you are doing well. I am really sorry for inconvenience caused. Make sure RV325 is upgraded to latest firmware 1.3.1.12 and check what is set on Max Bandwidth Provided by ISP under System management. Please check WAN 2 throughput alone by disabling the priority. If it does not resolve, please contact us.

Please reach out our SBSC team and raise service request to proceed further.

You can contact our SBSC team via chat with the help of below links:

https://supportforums.cisco.com/community/4841/online-chat-support

View solution in original post

4 Replies 4

vinarumu
Level 1
Level 1

Hello William,

Thanks for contacting Cisco support community centre.

I hope you are doing well. I am really sorry for inconvenience caused. Make sure RV325 is upgraded to latest firmware 1.3.1.12 and check what is set on Max Bandwidth Provided by ISP under System management. Please check WAN 2 throughput alone by disabling the priority. If it does not resolve, please contact us.

Please reach out our SBSC team and raise service request to proceed further.

You can contact our SBSC team via chat with the help of below links:

https://supportforums.cisco.com/community/4841/online-chat-support

I've just upgraded to the latest firmware (1.3.1.12) as recommended, but now it's worst. I got the following message: "Critical failure. Please contact support."

Update: Finally, I could connect to the admin panel without the error message. Not sure what happened. Otherwise, I disabled the priority rules I added in Brandwidth Management but no improvement. My speed connection is still under 100Mb/s.

Hi William, I wold advise you take the recommendation to contact the Cisco Service Center for additional diagnosis and troubleshooting.

Thanks

Glenn

Issue has been resolved with the support. There is a bug: if you put parameters in System Management > Brandwidth Management, the speed is limited.

I hope Cisco guys are working on to fix this bug. It's bit annoying to not be able to manage Priority and Rate Control.