RV340 Teleworker VPN setup help needed

[WBSouth]

I normally use Cisco AnyConnect client to connect to our company's VPN from my laptop at home.  I need to connect several devices to our VPN so I bought the RV340 as it seemed the Teleworker VPN Client was just what I needed.  I find I am having an impossible time getting this to work, and its most likely I am just doing things wrong.  I simply want to get my RV340 at home to connect to our Cisco VPN in our office so I can plug in multiple Ethernet devices in the RV340 connecting to the VPN.  Any help getting this to work would be appreciated.  Thanks.

[Iliya Gatsev]

Hi,
My name is Iliya Gatsev from Cisco Technical Support Team.

The Teleworker VPN Client feature on the RV34x Series Router minimizes the configuration requirements at remote locations by allowing the device to work as a Cisco VPN hardware client. When the Teleworker VPN Client starts the VPN connection, the IPSec VPN server pushed the IPSec policies to the Teleworker VPN Client and creates the corresponding tunnel.

This article aims to show you how to configure the Teleworker VPN Client on the RV34x Series Router:

Configure a Teleworker VPN Client on the RV34x Series Router

Please rate this post or marked as answered to help other Cisco customers.

Iliya Gatsev
Cisco STAC Network Engineer
Together we are the human network .:|:.:|:. CISCO

[WBSouth]

Thanks for the reply, however I already have this configuration documentation.  The main issue I am having now is attempting to import the certificate from the Cisco Any Connect software client and installing it in the RV-340 router, every attempt to import the certificate fails, with no explanation of why.  I suspect this is the reason the VPN will not connect to our office router.  Any help importing the certificate file would be greatly appreciated.  Thanks.

[Iliya Gatsev]

Hi, 

I think it will be good to call our support line and open a support case.

https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

Iliya Gatsev
Cisco STAC Network Engineer
Together we are the human network .:|:.:|:. CISCO