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RV340W - 5G Wireless - Unstable and No Internet Connection

Gordon Play
Level 1
Level 1

Hi everyone,

 

This product let me got a very bad expienace with CISCO.

 

My current divice is a replacement while the first purchased device wirelesses singles totally down within 2 weeks out-of-box.

 

Now (actually not now, it may begins from 6 months ago), the 5G wireless signal without internet connection.

 

The details

 - Firmware Version: 1.0.03.24

- PID VID: RV340W-E-K9 V01

 - Reset and setup with basic settings (WAN x1, SSID x1)

 - Reset and setup twice, same result

 - LAN connection works (play live stream during testing)

 - 2.4 GHz and 5 GHz enabled, 2.4 GHz OK and 5 GHz failure

 - 5 GHz enabled only, 5 GHz failure

 - 2.4 GHz enabled only, 2.4 GHz OK

 - Failure case = the WiFi can be connected but unstable, and no internet

 - WiFi test using Pixel 6, iPad Mini 6, MacBook Pro (all are work if connect to another devices)

 

I belive that this is not a cheaper low-end product, am I correct? But it is the worse CISCO product I experiance (I use 5 same grading product before).

 

Any suggestion or what can I do?

 

Thanks
Gordon

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