sep.cnf.xml - parameters

[lh.brandil]

hello , i need help

i have cisco3905 phone , and i need to conect it to my sip pbx

i leran how to conect tftp and load the sip sep.cnf.xml  to the phone

but i dont know where to write the sip user password and the adress of the server 

can i get your help plz

[Leo Laohoo · Accepted solution]

     <sipLines>
        <line button="1" lineIndex="1">
           <featureID>9</featureID>
           <featureLabel>LABEL</featureLabel>
           <name>LABEL</name>
           <displayName>LABEL</displayName>
           <contact>LABEL</contact>
           <proxy>USECALLMANAGER</proxy>
           <port>5060</port>
           <autoAnswer>
              <autoAnswerEnabled>2</autoAnswerEnabled>
           </autoAnswer>
           <callWaiting>3</callWaiting>
           <authName>USERNAME</authName>
           <authPassword>PASSWORD</authPassword>
           <sharedLine>false</sharedLine>
           <messageWaitingLampPolicy>3</messageWaitingLampPolicy>
		   <messageWaitingAMWI>1</messageWaitingAMWI>
           <messagesNumber>111</messagesNumber>
           <ringSettingIdle>4</ringSettingIdle>
           <ringSettingActive>5</ringSettingActive>
           <forwardCallInfoDisplay>
              <callerName>true</callerName>
              <callerNumber>false</callerNumber>
              <redirectedNumber>false</redirectedNumber>
              <dialedNumber>true</dialedNumber>
           </forwardCallInfoDisplay>
			<maxNumCalls>4</maxNumCalls>
			<busyTrigger>2</busyTrigger>
        </line>

Under <sipLines> there is an XML tag for username & password for the SIP server.  

     <callManagerGroup>
        <members>
           <member priority="0">
              <callManager>
                 <ports>
                    <ethernetPhonePort>2000</ethernetPhonePort>
                    <sipPort>5060</sipPort>
                    <securedSipPort>5061</securedSipPort>
                 </ports>
                 <processNodeName>Asterisk IP Address HERE</processNodeName>
              </callManager>
           </member>
        </members>
     </callManagerGroup>

Under the <callManagerGroup> there is an XML tag to enter the IP address of the SIP server.

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[lh.brandil]

i did it and it not working' seems that it going into loop

thats the tftp

Connection received from 192.168.1.5 on port 3072 [27/12 08:07:16.130]
Read request for file <SEP6CFA899406A8.cnf.xml>. Mode octet [27/12 08:07:16.131]
Using local port 58175 [27/12 08:07:16.131]
<SEP6CFA899406A8.cnf.xml>: sent 23 blks, 11316 bytes in 3 s. 0 blk resent [27/12 08:07:19.222]
Connection received from 192.168.1.5 on port 3072 [27/12 08:07:24.587]
Read request for file <CP3905.9-4-1SR2-2.loads>. Mode octet [27/12 08:07:24.587]
Using local port 58381 [27/12 08:07:24.588]
<CP3905.9-4-1SR2-2.loads>: sent 1 blk, 22 bytes in 0 s. 0 blk resent [27/12 08:07:24.590]
Connection received from 192.168.1.5 on port 3072 [27/12 08:07:24.947]
Read request for file <United_States/g3-tones.xml>. Mode octet [27/12 08:07:24.947]
Using local port 58382 [27/12 08:07:24.947]
<United_States\g3-tones.xml>: sent 1 blk, 0 bytes in 0 s. 0 blk resent [27/12 08:07:24.950]
Connection received from 192.168.1.5 on port 3072 [27/12 08:07:25.197]
Read request for file <dialplan.xml>. Mode octet [27/12 08:07:25.197]
Using local port 58383 [27/12 08:07:25.198]
<dialplan.xml>: sent 1 blk, 0 bytes in 0 s. 0 blk resent [27/12 08:07:25.200]
Connection received from 192.168.1.5 on port 3072 [27/12 08:07:25.447]
Read request for file <softkey.xml>. Mode octet [27/12 08:07:25.447]
Using local port 58384 [27/12 08:07:25.447]
<softkey.xml>: sent 1 blk, 0 bytes in 0 s. 0 blk resent [27/12 08:07:25.692]
Connection received from 192.168.1.5 on port 3072 [27/12 08:08:51.895]
Read request for file <SEP6CFA899406A8.cnf.xml>. Mode octet [27/12 08:08:51.895]
Using local port 56898 [27/12 08:08:51.896]
<SEP6CFA899406A8.cnf.xml>: sent 23 blks, 11316 bytes in 0 s. 0 blk resent [27/12 08:08:51.936]
Connection received from 192.168.1.5 on port 3072 [27/12 08:08:57.371]
Read request for file <CP3905.9-4-1SR2-2.loads>. Mode octet [27/12 08:08:57.372]
Using local port 56900 [27/12 08:08:57.372]
<CP3905.9-4-1SR2-2.loads>: sent 1 blk, 22 bytes in 0 s. 0 blk resent [27/12 08:08:57.374]
Connection received from 192.168.1.5 on port 3072 [27/12 08:08:57.722]
Read request for file <United_States/g3-tones.xml>. Mode octet [27/12 08:08:57.722]
Using local port 56901 [27/12 08:08:57.722]
<United_States\g3-tones.xml>: sent 1 blk, 0 bytes in 0 s. 0 blk resent [27/12 08:08:57.724]
Connection received from 192.168.1.5 on port 3072 [27/12 08:08:57.971]
Read request for file <dialplan.xml>. Mode octet [27/12 08:08:57.972]
Using local port 56902 [27/12 08:08:57.972]
<dialplan.xml>: sent 1 blk, 0 bytes in 0 s. 0 blk resent [27/12 08:08:57.974]
Connection received from 192.168.1.5 on port 3072 [27/12 08:08:58.212]
Read request for file <softkey.xml>. Mode octet [27/12 08:08:58.212]
Using local port 56903 [27/12 08:08:58.212]
<softkey.xml>: sent 1 blk, 0 bytes in 0 s. 0 blk resent [27/12 08:08:58.214]

i attach the sepmac , can you check it plz

[Leo Laohoo · Accepted solution]

		<line  button="3">
						<featureID>21</featureID>
						<featureLabel>LABEL BUTTON 1</featureLabel>
						<speedDialNumber>EXTENSION OR NUMBER</speedDialNumber>
						<featureOptionMask>1</featureOptionMask>
		</line>
        <line  button="4">
                        <featureID>21</featureID>
                        <featureLabel>LABEL BUTTON 2</featureLabel>
                        <speedDialNumber>EXTENSION OR NUMBER</speedDialNumber>
                        <featureOptionMask>1</featureOptionMask>
        </line>
		<line  button="5">
                        <featureID>21</featureID>
                        <featureLabel>LABEL BUTTON 3</featureLabel>
                        <speedDialNumber>EXTENSION OR NUMBER</speedDialNumber>
                        <featureOptionMask>1</featureOptionMask>
                </line>
		<line  button="6">
                        <featureID>21</featureID>
                        <featureLabel>Voice Mail</featureLabel>
                        <speedDialNumber>VOICE MAIL NUMBER</speedDialNumber>
        </line>

The configuration is incorrect.  For a start, remove the above lines & factory-reset the phone.  

Read request for file <SEP6CFA899406A8.cnf.xml>. Mode octet [27/12 08:07:16.131]
Using local port 58175 [27/12 08:07:16.131]
<SEP6CFA899406A8.cnf.xml>: sent 23 blks, 11316 bytes in 3 s. 0 blk resent [27/12 08:07:19.222]

The following lines shows the phone asking for the SEPmacaddress.cnf.xml file.  The next line shows the TFTP server sending the file.   That's good. 

Read request for file <CP3905.9-4-1SR2-2.loads>. Mode octet [27/12 08:07:24.587]
Using local port 58381 [27/12 08:07:24.588]
<CP3905.9-4-1SR2-2.loads>: sent 1 blk, 22 bytes in 0 s. 0 blk resent [27/12 08:07:24.590]
Connection received from 192.168.1.5 on port 3072 [27/12 08:07:24.947]
Read request for file <United_States/g3-tones.xml>. Mode octet [27/12 08:07:24.947]
Using local port 58382 [27/12 08:07:24.947]
<United_States\g3-tones.xml>: sent 1 blk, 0 bytes in 0 s. 0 blk resent [27/12 08:07:24.950]
Connection received from 192.168.1.5 on port 3072 [27/12 08:07:25.197]
Read request for file <dialplan.xml>. Mode octet [27/12 08:07:25.197]
Using local port 58383 [27/12 08:07:25.198]
<dialplan.xml>: sent 1 blk, 0 bytes in 0 s. 0 blk resent [27/12 08:07:25.200]
Connection received from 192.168.1.5 on port 3072 [27/12 08:07:25.447]
Read request for file <softkey.xml>. Mode octet [27/12 08:07:25.447]
Using local port 58384 [27/12 08:07:25.447]
<softkey.xml>: sent 1 blk, 0 bytes in 0 s. 0 blk resent [27/12 08:07:25.692]
Connection received from 192.168.1.5 on port 3072 [27/12 08:08:51.895]

The following lines, however, are showing the TFTP is NOT sending anything to the phone.  The important files are the dialplan.xml and the phone firmware files.  These files are NOT found in the TFTP server.

[lh.brandil]

when file not found it say "not found" , i upload all the file that in the tftp directory, so you can see them

[lh.brandil]

Connection received from 192.168.1.3 on port 3072 [27/12 22:33:38.227]
Read request for file <SEP6CFA899406A8.cnf.xml>. Mode octet [27/12 22:33:38.227]
Using local port 57733 [27/12 22:33:38.227]
<SEP6CFA899406A8.cnf.xml>: sent 23 blks, 11316 bytes in 0 s. 0 blk resent [27/12 22:33:38.266]
Connection received from 192.168.1.3 on port 3072 [27/12 22:33:43.617]
Read request for file <CP3905.9-4-1SR2-2.loads>. Mode octet [27/12 22:33:43.617]
Using local port 57734 [27/12 22:33:43.617]
<CP3905.9-4-1SR2-2.loads>: sent 1 blk, 22 bytes in 0 s. 0 blk resent [27/12 22:33:43.620]
Connection received from 192.168.1.3 on port 3072 [27/12 22:33:43.967]
Read request for file <United_States/g3-tones.xml>. Mode octet [27/12 22:33:43.968]
Using local port 57735 [27/12 22:33:43.968]
<United_States\g3-tones.xml>: sent 1 blk, 0 bytes in 0 s. 0 blk resent [27/12 22:33:43.970]
Connection received from 192.168.1.3 on port 3072 [27/12 22:33:56.548]
Read request for file <dialplan.xml>. Mode octet [27/12 22:33:56.548]
Using local port 57738 [27/12 22:33:56.549]
<dialplan.xml>: sent 1 blk, 186 bytes in 0 s. 0 blk resent [27/12 22:33:56.551]
Connection received from 192.168.1.3 on port 3072 [27/12 22:33:56.798]
Read request for file <softkey.xml>. Mode octet [27/12 22:33:56.798]
Using local port 57739 [27/12 22:33:56.799]
<softkey.xml>: sent 11 blks, 5327 bytes in 0 s. 0 blk resent [27/12 22:33:56.816]

Well I managed to get this stat

the phone make provision

and then start registering, and after awhile return to provision

I spoke with the pbx man  and he told me that he seeing the trying for registration 

But for some reason, I do not see it register, maby protocol or ......

can you help me find what missing phone's settings ??

[Leo Laohoo]

Post me the screenshot of your TFTP server configuration.  Next, post the screenshot of the contents of the TFTP default directory.  I want to see what file(s) are there (or not).  

I spoke with the pbx man  and he told me that he seeing the trying for registration 

I do not believe the "PBX man" is telling the truth.  The phone has "digested" a configuration file with wrong XML tags.  This means the phone has "rejected" the configuration and have NOT YET made any attempts to go out and register with the outside SIP server. 

Besides, if the SIP server technician knows what he's doing, he can do a debug to determine WHY the registration has been rejected.  

Read request for file <dialplan.xml>. Mode octet [27/12 22:33:56.548]
Using local port 57738 [27/12 22:33:56.549]
<dialplan.xml>: sent 1 blk, 186 bytes in 0 s. 0 blk resent [27/12 22:33:56.551]
Connection received from 192.168.1.3 on port 3072 [27/12 22:33:56.798]
Read request for file <softkey.xml>. Mode octet [27/12 22:33:56.798]
Using local port 57739 [27/12 22:33:56.799]
<softkey.xml>: sent 11 blks, 5327 bytes in 0 s. 0 blk resent [27/12 22:33:56.816]

I can see the dialplan.xml and softkey.xml being sent up to the phone.  Whether the phone has accepted the file(s) or not will depend entirely on what is displayed on the phone's "Status" display.  If the file(s) are rejected, including the SEPmacaddress.cnf.xml file, then it will show up there.  

Another option is to open a web browser and browse into the IP address of the phone.   Post the screenshot of the the Device Information page.

[lh.brandil]

i attach the phone information and network setup  from the browser

is it ok ??

[Leo Laohoo]

Nope.  

The SEPmacaddress.cnf.xml configuration is incorrect.  Something is.  

Timezone is correct but the date and time are wrong.  

[lh.brandil]

i will fix it, is this resson for the non registering ??

[Leo Laohoo]

is this resson for the non registering ??

No.  It's just an indication that the SEPmacaddress.cnf.xml file has, at least, one mistake and the phone has rejected it. 

Can you ask the SIP provider the following questions: 

1.  Does the SIP provider require the phones to enable NAT? 

2.  Does the SIP provider require ALG to be enabled on the router or not?

Were you able to check/verify the username/password is correct or not?

[lh.brandil]

first of all, alots of tanks for the help

i send the SIP provider the questions: 

i am seeing in the phone infomation that the sepmac is load to the phone, becuse when i change items i see it in the phone information

for xample i change the time zon to jeruzalem 

[lh.brandil]

the sip provider answer

dont need NAT enable

ALG  -disable

[Leo Laohoo]

ALG  -disable

ALG settings can be found in the DSL modem/router.  Check manufacturer about how to disable this feature.