12-26-2016 12:40 AM
hello , i need help
i have cisco3905 phone , and i need to conect it to my sip pbx
i leran how to conect tftp and load the sip sep.cnf.xml to the phone
but i dont know where to write the sip user password and the adress of the server
can i get your help plz
Solved! Go to Solution.
12-26-2016 02:35 PM
<sipLines> <line button="1" lineIndex="1"> <featureID>9</featureID> <featureLabel>LABEL</featureLabel> <name>LABEL</name> <displayName>LABEL</displayName> <contact>LABEL</contact> <proxy>USECALLMANAGER</proxy> <port>5060</port> <autoAnswer> <autoAnswerEnabled>2</autoAnswerEnabled> </autoAnswer> <callWaiting>3</callWaiting> <authName>USERNAME</authName> <authPassword>PASSWORD</authPassword> <sharedLine>false</sharedLine> <messageWaitingLampPolicy>3</messageWaitingLampPolicy> <messageWaitingAMWI>1</messageWaitingAMWI> <messagesNumber>111</messagesNumber> <ringSettingIdle>4</ringSettingIdle> <ringSettingActive>5</ringSettingActive> <forwardCallInfoDisplay> <callerName>true</callerName> <callerNumber>false</callerNumber> <redirectedNumber>false</redirectedNumber> <dialedNumber>true</dialedNumber> </forwardCallInfoDisplay> <maxNumCalls>4</maxNumCalls> <busyTrigger>2</busyTrigger> </line>
Under <sipLines> there is an XML tag for username & password for the SIP server.
<callManagerGroup> <members> <member priority="0"> <callManager> <ports> <ethernetPhonePort>2000</ethernetPhonePort> <sipPort>5060</sipPort> <securedSipPort>5061</securedSipPort> </ports> <processNodeName>Asterisk IP Address HERE</processNodeName> </callManager> </member> </members> </callManagerGroup>
Under the <callManagerGroup> there is an XML tag to enter the IP address of the SIP server.
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12-27-2016 02:25 AM
<line button="3"> <featureID>21</featureID> <featureLabel>LABEL BUTTON 1</featureLabel> <speedDialNumber>EXTENSION OR NUMBER</speedDialNumber> <featureOptionMask>1</featureOptionMask> </line> <line button="4"> <featureID>21</featureID> <featureLabel>LABEL BUTTON 2</featureLabel> <speedDialNumber>EXTENSION OR NUMBER</speedDialNumber> <featureOptionMask>1</featureOptionMask> </line> <line button="5"> <featureID>21</featureID> <featureLabel>LABEL BUTTON 3</featureLabel> <speedDialNumber>EXTENSION OR NUMBER</speedDialNumber> <featureOptionMask>1</featureOptionMask> </line> <line button="6"> <featureID>21</featureID> <featureLabel>Voice Mail</featureLabel> <speedDialNumber>VOICE MAIL NUMBER</speedDialNumber> </line>
The configuration is incorrect. For a start, remove the above lines & factory-reset the phone.
Read request for file <SEP6CFA899406A8.cnf.xml>. Mode octet [27/12 08:07:16.131]
Using local port 58175 [27/12 08:07:16.131]
<SEP6CFA899406A8.cnf.xml>: sent 23 blks, 11316 bytes in 3 s. 0 blk resent [27/12 08:07:19.222]
The following lines shows the phone asking for the SEPmacaddress.cnf.xml file. The next line shows the TFTP server sending the file. That's good.
Read request for file <CP3905.9-4-1SR2-2.loads>. Mode octet [27/12 08:07:24.587]
Using local port 58381 [27/12 08:07:24.588]
<CP3905.9-4-1SR2-2.loads>: sent 1 blk, 22 bytes in 0 s. 0 blk resent [27/12 08:07:24.590]
Connection received from 192.168.1.5 on port 3072 [27/12 08:07:24.947]
Read request for file <United_States/g3-tones.xml>. Mode octet [27/12 08:07:24.947]
Using local port 58382 [27/12 08:07:24.947]
<United_States\g3-tones.xml>: sent 1 blk, 0 bytes in 0 s. 0 blk resent [27/12 08:07:24.950]
Connection received from 192.168.1.5 on port 3072 [27/12 08:07:25.197]
Read request for file <dialplan.xml>. Mode octet [27/12 08:07:25.197]
Using local port 58383 [27/12 08:07:25.198]
<dialplan.xml>: sent 1 blk, 0 bytes in 0 s. 0 blk resent [27/12 08:07:25.200]
Connection received from 192.168.1.5 on port 3072 [27/12 08:07:25.447]
Read request for file <softkey.xml>. Mode octet [27/12 08:07:25.447]
Using local port 58384 [27/12 08:07:25.447]
<softkey.xml>: sent 1 blk, 0 bytes in 0 s. 0 blk resent [27/12 08:07:25.692]
Connection received from 192.168.1.5 on port 3072 [27/12 08:08:51.895]
The following lines, however, are showing the TFTP is NOT sending anything to the phone. The important files are the dialplan.xml and the phone firmware files. These files are NOT found in the TFTP server.
12-26-2016 02:35 PM
<sipLines> <line button="1" lineIndex="1"> <featureID>9</featureID> <featureLabel>LABEL</featureLabel> <name>LABEL</name> <displayName>LABEL</displayName> <contact>LABEL</contact> <proxy>USECALLMANAGER</proxy> <port>5060</port> <autoAnswer> <autoAnswerEnabled>2</autoAnswerEnabled> </autoAnswer> <callWaiting>3</callWaiting> <authName>USERNAME</authName> <authPassword>PASSWORD</authPassword> <sharedLine>false</sharedLine> <messageWaitingLampPolicy>3</messageWaitingLampPolicy> <messageWaitingAMWI>1</messageWaitingAMWI> <messagesNumber>111</messagesNumber> <ringSettingIdle>4</ringSettingIdle> <ringSettingActive>5</ringSettingActive> <forwardCallInfoDisplay> <callerName>true</callerName> <callerNumber>false</callerNumber> <redirectedNumber>false</redirectedNumber> <dialedNumber>true</dialedNumber> </forwardCallInfoDisplay> <maxNumCalls>4</maxNumCalls> <busyTrigger>2</busyTrigger> </line>
Under <sipLines> there is an XML tag for username & password for the SIP server.
<callManagerGroup> <members> <member priority="0"> <callManager> <ports> <ethernetPhonePort>2000</ethernetPhonePort> <sipPort>5060</sipPort> <securedSipPort>5061</securedSipPort> </ports> <processNodeName>Asterisk IP Address HERE</processNodeName> </callManager> </member> </members> </callManagerGroup>
Under the <callManagerGroup> there is an XML tag to enter the IP address of the SIP server.
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12-26-2016 10:13 PM
i did it and it not working' seems that it going into loop
thats the tftp
Connection received from 192.168.1.5 on port 3072 [27/12 08:07:16.130]
Read request for file <SEP6CFA899406A8.cnf.xml>. Mode octet [27/12 08:07:16.131]
Using local port 58175 [27/12 08:07:16.131]
<SEP6CFA899406A8.cnf.xml>: sent 23 blks, 11316 bytes in 3 s. 0 blk resent [27/12 08:07:19.222]
Connection received from 192.168.1.5 on port 3072 [27/12 08:07:24.587]
Read request for file <CP3905.9-4-1SR2-2.loads>. Mode octet [27/12 08:07:24.587]
Using local port 58381 [27/12 08:07:24.588]
<CP3905.9-4-1SR2-2.loads>: sent 1 blk, 22 bytes in 0 s. 0 blk resent [27/12 08:07:24.590]
Connection received from 192.168.1.5 on port 3072 [27/12 08:07:24.947]
Read request for file <United_States/g3-tones.xml>. Mode octet [27/12 08:07:24.947]
Using local port 58382 [27/12 08:07:24.947]
<United_States\g3-tones.xml>: sent 1 blk, 0 bytes in 0 s. 0 blk resent [27/12 08:07:24.950]
Connection received from 192.168.1.5 on port 3072 [27/12 08:07:25.197]
Read request for file <dialplan.xml>. Mode octet [27/12 08:07:25.197]
Using local port 58383 [27/12 08:07:25.198]
<dialplan.xml>: sent 1 blk, 0 bytes in 0 s. 0 blk resent [27/12 08:07:25.200]
Connection received from 192.168.1.5 on port 3072 [27/12 08:07:25.447]
Read request for file <softkey.xml>. Mode octet [27/12 08:07:25.447]
Using local port 58384 [27/12 08:07:25.447]
<softkey.xml>: sent 1 blk, 0 bytes in 0 s. 0 blk resent [27/12 08:07:25.692]
Connection received from 192.168.1.5 on port 3072 [27/12 08:08:51.895]
Read request for file <SEP6CFA899406A8.cnf.xml>. Mode octet [27/12 08:08:51.895]
Using local port 56898 [27/12 08:08:51.896]
<SEP6CFA899406A8.cnf.xml>: sent 23 blks, 11316 bytes in 0 s. 0 blk resent [27/12 08:08:51.936]
Connection received from 192.168.1.5 on port 3072 [27/12 08:08:57.371]
Read request for file <CP3905.9-4-1SR2-2.loads>. Mode octet [27/12 08:08:57.372]
Using local port 56900 [27/12 08:08:57.372]
<CP3905.9-4-1SR2-2.loads>: sent 1 blk, 22 bytes in 0 s. 0 blk resent [27/12 08:08:57.374]
Connection received from 192.168.1.5 on port 3072 [27/12 08:08:57.722]
Read request for file <United_States/g3-tones.xml>. Mode octet [27/12 08:08:57.722]
Using local port 56901 [27/12 08:08:57.722]
<United_States\g3-tones.xml>: sent 1 blk, 0 bytes in 0 s. 0 blk resent [27/12 08:08:57.724]
Connection received from 192.168.1.5 on port 3072 [27/12 08:08:57.971]
Read request for file <dialplan.xml>. Mode octet [27/12 08:08:57.972]
Using local port 56902 [27/12 08:08:57.972]
<dialplan.xml>: sent 1 blk, 0 bytes in 0 s. 0 blk resent [27/12 08:08:57.974]
Connection received from 192.168.1.5 on port 3072 [27/12 08:08:58.212]
Read request for file <softkey.xml>. Mode octet [27/12 08:08:58.212]
Using local port 56903 [27/12 08:08:58.212]
<softkey.xml>: sent 1 blk, 0 bytes in 0 s. 0 blk resent [27/12 08:08:58.214]
i attach the sepmac , can you check it plz
12-27-2016 02:25 AM
<line button="3"> <featureID>21</featureID> <featureLabel>LABEL BUTTON 1</featureLabel> <speedDialNumber>EXTENSION OR NUMBER</speedDialNumber> <featureOptionMask>1</featureOptionMask> </line> <line button="4"> <featureID>21</featureID> <featureLabel>LABEL BUTTON 2</featureLabel> <speedDialNumber>EXTENSION OR NUMBER</speedDialNumber> <featureOptionMask>1</featureOptionMask> </line> <line button="5"> <featureID>21</featureID> <featureLabel>LABEL BUTTON 3</featureLabel> <speedDialNumber>EXTENSION OR NUMBER</speedDialNumber> <featureOptionMask>1</featureOptionMask> </line> <line button="6"> <featureID>21</featureID> <featureLabel>Voice Mail</featureLabel> <speedDialNumber>VOICE MAIL NUMBER</speedDialNumber> </line>
The configuration is incorrect. For a start, remove the above lines & factory-reset the phone.
Read request for file <SEP6CFA899406A8.cnf.xml>. Mode octet [27/12 08:07:16.131]
Using local port 58175 [27/12 08:07:16.131]
<SEP6CFA899406A8.cnf.xml>: sent 23 blks, 11316 bytes in 3 s. 0 blk resent [27/12 08:07:19.222]
The following lines shows the phone asking for the SEPmacaddress.cnf.xml file. The next line shows the TFTP server sending the file. That's good.
Read request for file <CP3905.9-4-1SR2-2.loads>. Mode octet [27/12 08:07:24.587]
Using local port 58381 [27/12 08:07:24.588]
<CP3905.9-4-1SR2-2.loads>: sent 1 blk, 22 bytes in 0 s. 0 blk resent [27/12 08:07:24.590]
Connection received from 192.168.1.5 on port 3072 [27/12 08:07:24.947]
Read request for file <United_States/g3-tones.xml>. Mode octet [27/12 08:07:24.947]
Using local port 58382 [27/12 08:07:24.947]
<United_States\g3-tones.xml>: sent 1 blk, 0 bytes in 0 s. 0 blk resent [27/12 08:07:24.950]
Connection received from 192.168.1.5 on port 3072 [27/12 08:07:25.197]
Read request for file <dialplan.xml>. Mode octet [27/12 08:07:25.197]
Using local port 58383 [27/12 08:07:25.198]
<dialplan.xml>: sent 1 blk, 0 bytes in 0 s. 0 blk resent [27/12 08:07:25.200]
Connection received from 192.168.1.5 on port 3072 [27/12 08:07:25.447]
Read request for file <softkey.xml>. Mode octet [27/12 08:07:25.447]
Using local port 58384 [27/12 08:07:25.447]
<softkey.xml>: sent 1 blk, 0 bytes in 0 s. 0 blk resent [27/12 08:07:25.692]
Connection received from 192.168.1.5 on port 3072 [27/12 08:08:51.895]
The following lines, however, are showing the TFTP is NOT sending anything to the phone. The important files are the dialplan.xml and the phone firmware files. These files are NOT found in the TFTP server.
12-27-2016 06:48 AM
12-27-2016 12:40 PM
Connection received from 192.168.1.3 on port 3072 [27/12 22:33:38.227]
Read request for file <SEP6CFA899406A8.cnf.xml>. Mode octet [27/12 22:33:38.227]
Using local port 57733 [27/12 22:33:38.227]
<SEP6CFA899406A8.cnf.xml>: sent 23 blks, 11316 bytes in 0 s. 0 blk resent [27/12 22:33:38.266]
Connection received from 192.168.1.3 on port 3072 [27/12 22:33:43.617]
Read request for file <CP3905.9-4-1SR2-2.loads>. Mode octet [27/12 22:33:43.617]
Using local port 57734 [27/12 22:33:43.617]
<CP3905.9-4-1SR2-2.loads>: sent 1 blk, 22 bytes in 0 s. 0 blk resent [27/12 22:33:43.620]
Connection received from 192.168.1.3 on port 3072 [27/12 22:33:43.967]
Read request for file <United_States/g3-tones.xml>. Mode octet [27/12 22:33:43.968]
Using local port 57735 [27/12 22:33:43.968]
<United_States\g3-tones.xml>: sent 1 blk, 0 bytes in 0 s. 0 blk resent [27/12 22:33:43.970]
Connection received from 192.168.1.3 on port 3072 [27/12 22:33:56.548]
Read request for file <dialplan.xml>. Mode octet [27/12 22:33:56.548]
Using local port 57738 [27/12 22:33:56.549]
<dialplan.xml>: sent 1 blk, 186 bytes in 0 s. 0 blk resent [27/12 22:33:56.551]
Connection received from 192.168.1.3 on port 3072 [27/12 22:33:56.798]
Read request for file <softkey.xml>. Mode octet [27/12 22:33:56.798]
Using local port 57739 [27/12 22:33:56.799]
<softkey.xml>: sent 11 blks, 5327 bytes in 0 s. 0 blk resent [27/12 22:33:56.816]
Well I managed to get this stat
the phone make provision
and then start registering, and after awhile return to provision
I spoke with the pbx man and he told me that he seeing the trying for registration
But for some reason, I do not see it register, maby protocol or ......
can you help me find what missing phone's settings ??
12-27-2016 04:00 PM
Post me the screenshot of your TFTP server configuration. Next, post the screenshot of the contents of the TFTP default directory. I want to see what file(s) are there (or not).
I spoke with the pbx man and he told me that he seeing the trying for registration
I do not believe the "PBX man" is telling the truth. The phone has "digested" a configuration file with wrong XML tags. This means the phone has "rejected" the configuration and have NOT YET made any attempts to go out and register with the outside SIP server.
Besides, if the SIP server technician knows what he's doing, he can do a debug to determine WHY the registration has been rejected.
Read request for file <dialplan.xml>. Mode octet [27/12 22:33:56.548]
Using local port 57738 [27/12 22:33:56.549]
<dialplan.xml>: sent 1 blk, 186 bytes in 0 s. 0 blk resent [27/12 22:33:56.551]
Connection received from 192.168.1.3 on port 3072 [27/12 22:33:56.798]
Read request for file <softkey.xml>. Mode octet [27/12 22:33:56.798]
Using local port 57739 [27/12 22:33:56.799]
<softkey.xml>: sent 11 blks, 5327 bytes in 0 s. 0 blk resent [27/12 22:33:56.816]
I can see the dialplan.xml and softkey.xml being sent up to the phone. Whether the phone has accepted the file(s) or not will depend entirely on what is displayed on the phone's "Status" display. If the file(s) are rejected, including the SEPmacaddress.cnf.xml file, then it will show up there.
Another option is to open a web browser and browse into the IP address of the phone. Post the screenshot of the the Device Information page.
12-28-2016 04:44 AM
12-28-2016 05:50 AM
Nope.
The SEPmacaddress.cnf.xml configuration is incorrect. Something is.
Timezone is correct but the date and time are wrong.
12-28-2016 06:54 AM
i will fix it, is this resson for the non registering ??
12-28-2016 02:51 PM
is this resson for the non registering ??
No. It's just an indication that the SEPmacaddress.cnf.xml file has, at least, one mistake and the phone has rejected it.
Can you ask the SIP provider the following questions:
1. Does the SIP provider require the phones to enable NAT?
2. Does the SIP provider require ALG to be enabled on the router or not?
Were you able to check/verify the username/password is correct or not?
12-28-2016 11:57 PM
first of all, alots of tanks for the help
i send the SIP provider the questions:
i am seeing in the phone infomation that the sepmac is load to the phone, becuse when i change items i see it in the phone information
for xample i change the time zon to jeruzalem
12-29-2016 04:24 AM
the sip provider answer
dont need NAT enable
ALG -disable
12-29-2016 04:57 AM
ALG -disable
ALG settings can be found in the DSL modem/router. Check manufacturer about how to disable this feature.
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