04-10-2020 03:00 PM
Hello,
I'm attempting to setup a new RV320 with a Wan1(ISP Xfinity) and a DMZ(Meraki VPN). The LAN side is working fine along with a Linksys EA8300. The Meraki worked going through the LAN side, but I'm unable to get the Meraki to work once its moved to the DMZ port.
I utilized the setup wizard and chose DMZ. The WAN1 is obtaining IP from the ISP. I made up and not conflicting IP with different Subnet for the DMZ.
Are there other configurations changes required. What am I missing?
Larry
04-10-2020 11:33 PM
Hello LarryTagli88794,
My name is Anton and I am working in the the Cisco Small Business Support Team.
Can you share whether the router is working on the latest firmware version 1.5.1.05?
You can find it at following link:
If not I recommend you to update to the latest firmware version.
Kind Regards!
04-11-2020 05:51 AM
Anton,
Yes, it was updated to the most current right after changing the password and before the basic setup. I also did a factory reset and reran the basic setup before performing a backup.
Thanks,
Larry
04-15-2020 11:35 PM
Hello @LarryTagli88794,
Thank you for the update!
I recommend you to open a Service Request to Cisco Support since reviewing the issue may require some sensitive data.
You can find more details about this at following link:
https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
If you have difficulties opening the SR you can send me your CCOID and device S/N on personal message and I will open the SR for you.
Kind Regards!
04-16-2020 05:37 AM
04-20-2020 04:41 PM
04-16-2020 05:37 AM
04-15-2020 01:19 PM
04-13-2020 08:19 AM
Anton,
Yes, the first thing I did after changing the password was update the Firmware (see below). I also performed a backup of the config files. Any other change required beyond the basic setup Wizard?
Firmware Version: | v1.5.1.05 (2019-10-01, 15:39:40) |
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