Setting up an RV320 with a DMZ

[LarryTagli88794]

Hello,

I'm attempting to setup a new RV320 with a Wan1(ISP Xfinity) and a DMZ(Meraki VPN).  The LAN side is working fine along with a Linksys EA8300.  The Meraki worked going through the LAN side,  but I'm unable to get the Meraki to work once its moved to the DMZ port.

I utilized the setup wizard and chose DMZ.  The WAN1 is obtaining IP from the ISP.  I made up and not conflicting IP with different Subnet for the DMZ.

Are there other configurations changes required.  What am I missing?

Larry

[agekov]

   Hello LarryTagli88794,

My name is Anton and I am working in the  the Cisco Small Business Support Team. 

Can you share whether the router is working on the latest firmware version 1.5.1.05?

You can find it at following link:

https://www.cisco.com/c/en/us/support/routers/rv320-dual-gigabit-wan-vpn-router/model.html#~tab-downloads

If not I recommend you to update to the latest firmware version.

Kind Regards!

[LarryTagli88794]

Anton,

Yes, it was updated to the most current right after changing the password and before the basic setup.  I also did a factory reset and reran the basic setup before performing a backup.

Thanks,

Larry

[agekov]

   Hello @LarryTagli88794, 

Thank you for the update!

I recommend you to open a Service Request to Cisco Support since reviewing the issue may require some sensitive data.

You can find more details about this at following link:

https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

If you have difficulties opening the SR you can send me your CCOID and device S/N on personal message and I will open the SR for you.

Kind Regards!

[LarryTagli88794]

Anton,
I'm sorry but I am having difficulties opening the SR. So, per your request I am sending you my CCOID LarryTagli88794 and device S/N NKS230402KR on a personal message. If you will open the SR for me it would be greatly appreciated.

[LarryTagli88794]

Anton,
Will you be opening an SR as per your offering. I'm not sure why it wont allow me to do so as this is a brand new product. But, I've been stuck for 10 days now without a working solution.

Thanks in Advance,
Larry

[LarryTagli88794]

Anton,
I’m sorry but I am having difficulties opening the SR. So, per your request I am sending you my CCOID LarryTagli88794 and device S/N NKS230402KR on a personal message. If you will open the SR for me it would be greatly appreciated.

Larry

[LarryTagli88794]

Anton,
Will you be provide a response, or is there something else required?
Larry

[LarryTagli88794]

Anton,

Yes, the first thing I did after changing the password was update the Firmware (see below).  I also performed a backup of the config files.  Any other change required beyond the basic setup Wizard?

Firmware Version:

v1.5.1.05 (2019-10-01, 15:39:40)