SRP547W - fan has become noisy

[martymonster]

Who (and how) do I contact about a noisy fan?
The item is still under warranty and I have tried to raise a support issue or even raise a contact to someone but it is near impossible to do that on the web site.

(I find the whole Cisco site very un user friendly)

I am in Australia.

Martin                  

[chrebert]

Hello Martin,

My name is Chris from the Cisco Small Business Support Center.

The Australian number for the SBSC is 1.800.605.731, we can create a case for you get get that device RMA'd.

However, if your SRP was supplied by Telstra or Big Pond you need to give them a call, and they will get the device replaced for you.

Thank you for choosing Cisco,

Christopher Ebert

Network Support Engineer - Cisco Small Business Support Center

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[martymonster]

Thankyou Christopher