Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
523
Views
0
Helpful
1
Replies

WRVS4400N no response

rkambrose
Level 1
Level 1

‎08-30-2011 10:20 AM

I am having intermittent problems with wireless connectivity to this router.  It stops responding to requests completely but existing connections continue to function.  The hardwired connections also are functional but I cannot get to the admin console to see what is going on.  Anybody have any suggestions where to start troubleshooting?  The router is currently not being used to connect to the outside world.  When it was before this situation still existed.  I am using firmware version V2.0.1.3

Labels:
0 Helpful
1 Reply 1

riroe
Level 3
Level 3

‎09-05-2011 02:34 AM

To start I would download the latest firmware which is 2.0.2.1. After you perform the firmware upgrade you should reset

the router back to factory defaults. AFter this configure the router with your wireless settings and give it a

try again.  If you still have problems after this I would suggest that you give us a call at the Cisco Small

Business Support Center (1-866-606-1866) and let us open up a case for you on this issue.

THANKS

Rick Roe

Cisco Small Business Support Center

0 Helpful
Customers Also Viewed These Support Documents