WRVS4400n v 2 firmware bugs

[joycenord]

Was having problems with the WAN dropping repeatedly. Upgraded firmware to newest 2.0.0.7. So far the internet has not dropped. I enabled https for remote management and could no longer get to router. Disabled and can get to router.

I do not have Qos enabled, or any ACL policies. I only enabled IPS for all IM and P2P. Clients were having problems getting to webmail.aol.com. Browser would just hang. Remembered sometime ago that I had an issue with webmail after blocking an IM port. Cisco had me disable half of services, then half again to narrow down service. ICQ instant messenger was the culprit.  Disabled blocking for ICQ and now able to access webmail.

Still however have problem with https remote management.

[David Carr]

Have you tried alternate ports for management seeing if that allows you to connect?

[Eivind Jonassen]

I´ve ran into a problem when I tried to connect to the router using the Linksys VPN client. The client connects, then the DIAG led is lit and the router hangs... It seems that I´m not able to downgrade the firmware to 1.1.13 where the VPN works. Is cisco aware of this???

Regards

Eivind

[joycenord]

When I do not have https enabled, I can access the router on whatever port I need to.  The minute I enable https, I cannot access it even on the standard port or any other.

[David Carr]

Do you have any port forwarding setup on the router, and is there a possiblity that the secure ports are being blocked.

[joycenord]

I have single port forwarding for 3389, 1212, 3392 and 25 and thats it (all tcp).

I have no internet access policies, no ACL's, no port range forwarding, no triggering, I don't have ProtectLink, nothing configured for QoS, no VLAN's, no VPN's.

The only thing I am blocking under IPS are the IM services and P2P so I don't know how the secure ports would be blocked. I also have Anomoly Detection on for http, ftp, telnet, rpc.

[David Carr]

The reason, I was asking is it seemed that the ports were being blocked or forwarded for https.  That would be the only reason why you could access the port but when https is enabled you are not able to access it.

What type of internet connection do you have?

[joycenord]

Comcast business static IP.

[David Carr]

Have you tried saving your configuration and doing a factory reset and reloading the configuration.  If this doesn't work, you might have to contact the SBSC at 1866-606-1866 and let them do some troubleshooting with you.  But I would try that first real quick and see if you can access it.

[Eivind Jonassen]

David,

What about the VPN issue???

Thanks

Eivind

[David Carr]

What operating system are you using to connect to the router using quick vpn?  Are you using a wireless air card? What is the internet connection type at the wrvs4400n?

[Eivind Jonassen]

I´m on Windows XP, the latest Quick VPN software, LAN connection. The customer are connected through a ADSL line...

Thanks,

Eivind

[David Carr]

Do you have the IPS enabled on the router?  If so, possibly disable that and see if you can connect.  Is the xp machine service pack 3? What are the ip addresses on the router side and the remote side?

[Eivind Jonassen]

David,

I used this guide for the setup:

http://www.cisco.com/en/US/products/ps9923/products_qanda_item09186a0080a35905.shtml

I have servicepack 3, there are no IP conflicts with the networks, my network is 192.168.4.0 and remote side is 192.168.10.0

Thanks

Eivind

[David Carr]

You have the block wan request disabled on the router also.  The wan ip address on the router is it a public ip?

As long as you have a clear path to router and the adsl is not blocking anything it should connect right up.

Is there any way you could send some screen shots of when you try and connect?