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Cannot ping an interface

Grant73
Frequent Visitor
Frequent Visitor

Hello!  I have a home lab, and I can ping the internal interface on a small router, but I cannot reach the internal port, thus no traffic is passing through to the firewall.  I have the correct routes, and I am debugging ping, and I see no messages.  I can't ping the external interface of the router from any device, not even the next hop device. I've checked routes, and all is good. What am I doing wrong?

5 Replies 5

@Grant73 

 Not easy to help without seeing any logs or configuration. I can guess and advise you to check IP address and mask. If you can not ping the router's interface from next hope, this is not a routing problem. 

Either you have wrong IP address and mask, or you have access list blocking. 

bitguy
Cisco Employee
Cisco Employee

.

Joseph W. Doherty
Hall of Fame
Hall of Fame

Not totally clear, to me, what's happening, or perhaps what's not happening.  However, possibly a routing issue is caused by hosts not configured with a, or correct, gateway and router not supporting proxy.  I.e. a host can ping another IP on a shared subnet but not beyond that shared subnet.

As already suggested it would help us give better advice if we could see at least partial configuration and/or some log messages. In addition I would ask that the OP post the output of show ip interface brief, show arp, and details of source and destination of the attempted ping.

HTH

Rick

dheyaa
Community Member

do you have any logs