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Replies

3560g Ping Time

RobsterSF
Level 1
Level 1

Need a second set of eyes on this one please. Very simple network setup. Comcast Gateway with a connection to the WS-C3560G-24PS on interface GigabitEthernet0/1. There are two Cisco ESW-540-8P switches hanging off the WS-C3560G-24PS.  This has worked great for a long time. Recently I noticed if I attempted to ping from a workstation to a device out on the net I would see a major loss in ping response even with a few timeouts at times. Now it's so bad (as you will see below) it's become a major issue. If I connect a laptop directly to the Comcast gateway and disconnect the link to the WS-C3560G-24PS, a continuous ping to 8.8.8.8 is perfect and as expected. Now move the laptop to the WS-C3560G-24PS and reconnect the link between Comcast Gateway and WS-C3560G-24PS and boom I see the issue again. The port on the Comcast Gateway going to GigabitEthernet0/1 is Auto/1000/Full. Perfect example here of the issue...

 

Request timeout for icmp_seq 0

64 bytes from 8.8.8.8: icmp_seq=0 ttl=57 time=1896.077 ms

Request timeout for icmp_seq 2

64 bytes from 8.8.8.8: icmp_seq=1 ttl=57 time=2978.907 ms

64 bytes from 8.8.8.8: icmp_seq=2 ttl=57 time=1977.587 ms

64 bytes from 8.8.8.8: icmp_seq=3 ttl=57 time=976.796 ms

64 bytes from 8.8.8.8: icmp_seq=4 ttl=57 time=1974.770 ms

64 bytes from 8.8.8.8: icmp_seq=5 ttl=57 time=975.989 ms

64 bytes from 8.8.8.8: icmp_seq=6 ttl=57 time=12.060 ms

64 bytes from 8.8.8.8: icmp_seq=7 ttl=57 time=14.000 ms

64 bytes from 8.8.8.8: icmp_seq=8 ttl=57 time=11.580 ms

64 bytes from 8.8.8.8: icmp_seq=9 ttl=57 time=12.095 ms

64 bytes from 8.8.8.8: icmp_seq=10 ttl=57 time=12.098 ms

64 bytes from 8.8.8.8: icmp_seq=11 ttl=57 time=11.981 ms

64 bytes from 8.8.8.8: icmp_seq=12 ttl=57 time=20.931 ms

64 bytes from 8.8.8.8: icmp_seq=13 ttl=57 time=13.224 ms

64 bytes from 8.8.8.8: icmp_seq=14 ttl=57 time=885.150 ms

64 bytes from 8.8.8.8: icmp_seq=15 ttl=57 time=15.262 ms

64 bytes from 8.8.8.8: icmp_seq=16 ttl=57 time=18.642 ms

64 bytes from 8.8.8.8: icmp_seq=17 ttl=57 time=13.935 ms

64 bytes from 8.8.8.8: icmp_seq=18 ttl=57 time=12.743 ms

64 bytes from 8.8.8.8: icmp_seq=19 ttl=57 time=13.502 ms

64 bytes from 8.8.8.8: icmp_seq=20 ttl=57 time=12.263 ms

64 bytes from 8.8.8.8: icmp_seq=21 ttl=57 time=12.797 ms

64 bytes from 8.8.8.8: icmp_seq=22 ttl=57 time=1916.390 ms

64 bytes from 8.8.8.8: icmp_seq=23 ttl=57 time=1048.069 ms

64 bytes from 8.8.8.8: icmp_seq=24 ttl=57 time=1178.554 ms

64 bytes from 8.8.8.8: icmp_seq=25 ttl=57 time=197.182 ms

64 bytes from 8.8.8.8: icmp_seq=26 ttl=57 time=1895.396 ms

64 bytes from 8.8.8.8: icmp_seq=27 ttl=57 time=893.229 ms

64 bytes from 8.8.8.8: icmp_seq=28 ttl=57 time=12.622 ms

64 bytes from 8.8.8.8: icmp_seq=29 ttl=57 time=11.743 ms

 

I am the only one who touches the network. First thing I thought is somehow a loop was introduced. I traced all cables. No loop. I removed all cables and inserted one at a time, then removed it after noting the ping delays and connected the next and so on. I simply could not pinpoint the issue. I then decided to replace all the cables. I use high end Systimax. After replacing them all the issue still persists. What am I missing? I have provided the current config (minus a few personal bits) below for review. Any help is most appreciated.

 

3560-Switch#sho config
Using 2668 out of 524288 bytes
!
version 12.2
no service pad
service timestamps debug uptime
service timestamps log uptime
no service password-encryption
!
hostname 3560-Switch
!
boot-start-marker
boot-end-marker
!
enable secret 5 REMOVED
enable password REMOVED
!
!
!
no aaa new-model
system mtu routing 1500
ip routing
!
!
!
!
crypto pki trustpoint TP-self-signed-3479437184
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-3479437184
revocation-check none
rsakeypair TP-self-signed-3479437184
!
!
crypto pki certificate chain TP-self-signed-3479437184
certificate self-signed 01 nvram:IOS-Self-Sig#3434.cer
auto qos srnd4
!
!
!
spanning-tree mode pvst
spanning-tree extend system-id
!
vlan internal allocation policy ascending
!
!
!
interface GigabitEthernet0/1
description COMCAST GATEWAY
switchport mode access
!
interface GigabitEthernet0/2
description APPLE AIRPORT EXTREME
!
interface GigabitEthernet0/3
description CISCO SWITCH SECOND FLOOR
!
interface GigabitEthernet0/4
description CISCO SWITCH FIRST FLOOR
!
interface GigabitEthernet0/5
description NOT IN USE
!
interface GigabitEthernet0/6
description SONOS OFFICE
!
interface GigabitEthernet0/7
description NOT IN USE
!
interface GigabitEthernet0/8
description OFFICE TIVO
!
interface GigabitEthernet0/9
description NOT IN USE
!
interface GigabitEthernet0/10
description NOT IN USE
!
interface GigabitEthernet0/11
description ATTIC CAMERA
!
interface GigabitEthernet0/12
description MAC PRO MAIN
!
interface GigabitEthernet0/13
description NOT IN USE
!
interface GigabitEthernet0/14
description IN USE UNKNOWN SOURCE
!
interface GigabitEthernet0/15
description PATIO CAMERA
!
interface GigabitEthernet0/16
description HP PRINTER OFFICE
!
interface GigabitEthernet0/17
description NOT IN USE
!
interface GigabitEthernet0/18
description NOT IN USE
!
interface GigabitEthernet0/19
description FRONT DOOR CAMERA
!
interface GigabitEthernet0/20
description NOT IN USE
!
interface GigabitEthernet0/21
description NOT IN USE
!
interface GigabitEthernet0/22
description OFFICE CAMERA
!
interface GigabitEthernet0/23
description IMAC SERVER 10.1.10.20
!
interface GigabitEthernet0/24
description HALL CAMERA
!
interface GigabitEthernet0/25
description NOT IN USE
!
interface GigabitEthernet0/26
description NOT IN USE
!
interface GigabitEthernet0/27
description NOT IN USE
!
interface GigabitEthernet0/28
description NOT IN USE
!
interface Vlan1
ip address 10.1.10.5 255.255.255.0
!
ip classless
ip http server
ip http secure-server
!
!
!
line con 0
exec-timeout 0 0
line vty 0 4
password REMOVED
login
length 0
line vty 5 15
password REMOVED
login
!
end

 

 

6 Replies 6

RobsterSF
Level 1
Level 1
Forgot to add the version

3560-Switch#sho ver
Cisco IOS Software, C3560 Software (C3560-IPBASEK9-M), Version 12.2(55)SE11, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2016 by Cisco Systems, Inc.
Compiled Wed 17-Aug-16 13:07 by prod_rel_team
Image text-base: 0x01000000, data-base: 0x02D00000

ROM: Bootstrap program is C3560 boot loader
BOOTLDR: C3560 Boot Loader (C3560-HBOOT-M) Version 12.2(44)SE5, RELEASE SOFTWARE (fc1)

Hello,

 

what is the uptime of the switch ? 

I rebooted yesterday so not very long.



3560-Switch uptime is 15 hours, 43 minutes


Hello

Make sure ip routing is disabled and also any MLS qos.


Conf t

no mls qos
no auto qos srnd4
no ip routing

 

res
Paul


Please rate and mark as an accepted solution if you have found any of the information provided useful.
This then could assist others on these forums to find a valuable answer and broadens the community’s global network.

Kind Regards
Paul

Hi Paul,



Thanks for the suggestion. I carried out the changes as you suggested, wrote to memory, and rebooted. Appears I still have the same issue. Other thoughts anyone?



64 bytes from 8.8.8.8: icmp_seq=2751 ttl=57 time=3089.935 ms

Request timeout for icmp_seq 2755

Request timeout for icmp_seq 2756

64 bytes from 8.8.8.8: icmp_seq=2752 ttl=57 time=5116.657 ms

64 bytes from 8.8.8.8: icmp_seq=2753 ttl=57 time=4146.252 ms

64 bytes from 8.8.8.8: icmp_seq=2758 ttl=57 time=14.176 ms

64 bytes from 8.8.8.8: icmp_seq=2759 ttl=57 time=13.678 ms

64 bytes from 8.8.8.8: icmp_seq=2760 ttl=57 time=1472.395 ms

64 bytes from 8.8.8.8: icmp_seq=2762 ttl=57 time=32.389 ms

64 bytes from 8.8.8.8: icmp_seq=2763 ttl=57 time=12.058 ms

64 bytes from 8.8.8.8: icmp_seq=2764 ttl=57 time=16.673 ms

64 bytes from 8.8.8.8: icmp_seq=2765 ttl=57 time=15.979 ms

64 bytes from 8.8.8.8: icmp_seq=2766 ttl=57 time=531.299 ms

64 bytes from 8.8.8.8: icmp_seq=2767 ttl=57 time=96.407 ms

64 bytes from 8.8.8.8: icmp_seq=2768 ttl=57 time=29.156 ms

64 bytes from 8.8.8.8: icmp_seq=2769 ttl=57 time=12.174 ms

64 bytes from 8.8.8.8: icmp_seq=2770 ttl=57 time=12.755 ms

Request timeout for icmp_seq 2771

Request timeout for icmp_seq 2772

64 bytes from 8.8.8.8: icmp_seq=2773 ttl=57 time=11.872 ms

64 bytes from 8.8.8.8: icmp_seq=2774 ttl=57 time=11.173 ms

64 bytes from 8.8.8.8: icmp_seq=2775 ttl=57 time=934.608 ms

64 bytes from 8.8.8.8: icmp_seq=2776 ttl=57 time=10.964 ms

64 bytes from 8.8.8.8: icmp_seq=2777 ttl=57 time=12.208 ms

64 bytes from 8.8.8.8: icmp_seq=2778 ttl=57 time=11.725 ms

64 bytes from 8.8.8.8: icmp_seq=2779 ttl=57 time=21.771 ms

64 bytes from 8.8.8.8: icmp_seq=2780 ttl=57 time=13.732 ms

64 bytes from 8.8.8.8: icmp_seq=2781 ttl=57 time=739.132 ms

64 bytes from 8.8.8.8: icmp_seq=2782 ttl=57 time=13.529 ms

64 bytes from 8.8.8.8: icmp_seq=2783 ttl=57 time=11.875 ms

64 bytes from 8.8.8.8: icmp_seq=2784 ttl=57 time=12.127 ms

64 bytes from 8.8.8.8: icmp_seq=2785 ttl=57 time=14.710 ms

64 bytes from 8.8.8.8: icmp_seq=2786 ttl=57 time=15.046 ms




You can see the CPU spike here

 

3560-Switch#show processes cpu history

11 11111
2255555666665555555555555555555544446666655555666663333355
100
90
80
70
60
50
40
30
20
10 ******************************** **********************
0....5....1....1....2....2....3....3....4....4....5....5....
0 5 0 5 0 5 0 5 0 5
CPU% per second (last 60 seconds)

1111111111111111211111111111111111411111111111111111111111
3333433331143304033434323343334332533233325221343332303333
100
90
80
70
60
50 *
40 *
30 *
20 * * *
10 #################################*######################*#
0....5....1....1....2....2....3....3....4....4....5....5....
0 5 0 5 0 5 0 5 0 5
CPU% per minute (last 60 minutes)
* = maximum CPU% # = average CPU%

2223332323332426354234233232334346223245322234336262332421322253243521
3792977280937306153625327611066678973103201330754154155997078540010759
100
90
80
70 * * *
60 * * * * * *
50 * * * * ** * * * * * *
40 ** * * * ** * * ***** ** **** * * * * * *
30 ************* ******* **** ********* *** ***** * ***** ****** ****
20 **********************************************************************
10 ######################################################################
0....5....1....1....2....2....3....3....4....4....5....5....6....6....7.
0 5 0 5 0 5 0 5 0 5 0 5 0
CPU% per hour (last 72 hours)
* = maximum CPU% # = average CPU%

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