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3650 loop boot

jcarvalh
Beginner
Beginner

Hello.

 

First time, turned on 3650 for first time and all went well.

Second time I started to see stange messages about poe being enabled and disabled.

Third time a got a loop boot; after 5 reboots it goes to rommon. I tried to boot from usb with a bin file (cat3k_caa-universalk9.SPA.03.06.00.E.152-2.E.bin)  but I allways get the same error output:

 

FIPS(NGWC): Flash Key Check : Begin
FIPS(NGWC): Flash Key Check : End, Not Found, FIPS Mode Not Enabled
May 14 20:03:42 %FED-3-INIT_FAILED: Module Pre-XCVR failed initiMay 14 20:03:42 %STACKMGR-1-RELOAD: Reloading due to reason
May 14 20:03:42 %IOSXE-2-PLATFORM: process ng_dumper: Process fed: terminated abnormally.
May 14 20:03:43 %IOSXE-2-PLATFORM: process fed: ===================== Exception Data ====================
May 14 20:03:43 %IOSXE-2-PLATFORM: process fed: Exception in 'fed' with Signal=SIGABRT(6)
May 14 20:03:43 %IOSXE-2-PLATFORM: process fed: Frame Pointer=0x7FBBDC50, Program Counter=0x2E4523B0
May 14 20:03:43 %IOSXE-2-PLATFORM: process fed: Thread ID=5773: -Traceback= 1#91eacdd5ab5f666143bd602d5d412438 pthread:2E440000+123B0
May 14 20:03:43 %IOSXE-2-PLATFORM: process fed:

<Thu May 14 20:03:42 2015> Message from sysmgr: Reason Code:[2] Reset Reason:Service [fed] pid:[5773] terminated abnormally [6].
Details:
--------
Service: fed
Description: Forwarding Engine Driver
Executable: /tmp/sw/mount/cat3k_caa-platform.SPA.03.06.00E.pkg//usr/binos/bin/fed

Started at Thu May 14 20:03:12 2015 (423633 us)
Stopped at Thu May 14 20:03:42 2015 (449339 us)
Uptime: 30 seconds

Start type: SRV_OPTION_RESTART_STATELESS (23)
Death reason: SYSMGR_DEATH_REASON_FAILURE_SIGNAL (2)
Last heartbeat 0.00 secs ago

PID: 5773
Exit code: signal 6

CWD: /var/sysmgr/work


PID: 5773
UUID: 3005
get_local: failed: No such file or directory
Unmounting ng3k filesystems...
Unmounted /dev/sda3...
Warning! - some ng3k filesystems may not have unmounted cleanly...
Please stand by while rebooting the system...
Restarting system.

 

Does anyone know how to fix this? I cannot find any solution for this. The switch is new and I am thinking on a RMA because of DoA.

Thanks and Regards,

João.

 

4 Replies 4

Leo Laohoo
VIP Community Legend VIP Community Legend
VIP Community Legend
get_local: failed: No such file or directory
Unmounting ng3k filesystems...
Unmounted /dev/sda3...
Warning! - some ng3k filesystems may not have unmounted cleanly... 

The firmware could be corrupt.

Hello Leo.

 

I thought about that and that is why I tried to boot from usbflash but still the same error. MD% checksum shows that usb file is ok.

 

I will probably to a DoA request.

 

Thanks,

João.

 

meet same issue,anybody can help?

Hello,

I opened a TAC case and they considered that it was a hardware problem and replaced the switch.

Regards,

Joao.

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