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3845 router issue ( urgent help please)

csawest.dc
Level 3
Level 3

Dear Experts,

We have cisco 3845 router , we have facing the problem , we are not able to ping giga0/0 and gig0/1.

running IOS : c3845-spservicesk9-mz.124-24.T.bin.

i am not able to ping  router gig0/0 port from my pc  ( my pc ip 220.224.23.150  255.255.255.252 and gtway : 220.224.23.149)

also i am not able to ping gig0/1.1 interface from my pc ( ip 121.245.78.2 255.255.252.0 and  gtway : 121.245.78.1)

but i am able to ping fastethernet port from my pc ( ip 192.168.1.2 255.255.255.0 and gtway 192.168.1.1

nterface GigabitEthernet0/0
ip address 220.224.23.149 255.255.255.252
- ip access-group Virus-Block in
- ip access-group Virus-Block out
- duplex auto
- speed auto
- media-type rj45
-!
-interface GigabitEthernet0/1
- description *** Connect to Cisco 3750 ***
- no ip address
- ip access-group Virus-Block in
- ip access-group Virus-Block out
- duplex auto
- speed auto
- media-type rj45
-!
-interface GigabitEthernet0/1.1
- encapsulation dot1Q 1 native
- ip access-group Virus-Block in
- ip access-group Virus-Block out
-!
-interface GigabitEthernet0/1.2
- encapsulation dot1Q 2
- ip address 220.224.156.1 255.255.255.128 secondary
- ip address 220.224.129.1 255.255.255.192 secondary
- ip address 220.224.39.1 255.255.255.0 secondary
- ip address 121.245.78.1 255.255.252.0
- ip access-group Virus-blok in
- ip access-group Virus-Block out

interface FastEthernet0/0/0
  ip address 192.168.1.1 255.255.255.0
  duplex auto
  speed auto

So please experts what is the issue why i am not able to ping  both router giga port . it is IOS issue ???

Thanks in ADV,

Vaib...

15 Replies 15

Dear All,

Thank you very much to all  for given me gr8 support. now i have found that issue , in this router both gig interface are faulty.

now i replce with new router.

thanks once again to all !!!

Cheers!!!

Vaib...