cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
327
Views
0
Helpful
1
Replies

3845 router problem

ssrjogiraju
Level 1
Level 1

Hi,

Our 3845 router gets reboot frequently. After analysis we found that the device is restarting due to some ROM address errors. The following is the the error which we found:

"System returned to ROM by bus error at PC 0x62474E44, address 0xB7B4F6AD at 18:11:36 KSA Mon Oct 24 2011"

Also we found from the "Show region" command :

      Start         End     Size(b)  Class  Media  Name

0x0FFFFE00  0x0FFFFFFF         512  Iomem  R/W    BCM region

0x2D800000  0x2FFFFDFF    41942528  Iomem  R/W    iomem

0x60000000  0x6D7FFFFF   226492416  Local  R/W    main

0x6001A0E0  0x644080E3    71229444  IText  R/O    main:text

0x644137E0  0x6740BF9F    50300864  IData  R/W    main:data

0x6740BFA0  0x687E5A9F    20814592  IBss   R/W    main:bss

0x687E5AA0  0x6D7FFFFF    83993952  Local  R/W    main:heap

0x80000000  0x8D7FFFFF   226492416  Local  R/W    main:(main_k0)

0xA0000000  0xAD7FFFFF   226492416  Local  R/W    main:(main_k1)

On further analysis using the output interpreter we found that it could be an IOS issue. Our device IOS is:

"Cisco IOS Software, 3800 Software (C3845-ADVENTERPRISEK9-M), Version 12.4(24)T, RELEASE SOFTWARE (fc1)"

Kindly suggest and advice to resolve this issue.........

1 Reply 1

Eugene Khabarov
Level 7
Level 7

First of all you need to upgrade your iOS at least to latest version in your train. In your case it is 12.4(24)T6 as I remember

Sent from Cisco Technical Support iPhone App

Review Cisco Networking for a $25 gift card